Operations and Administration Assistant

4 weeks ago

London, Greater London, United Kingdom Daisy Communications Full time
{"title": "Sales Operations Coordinator", "subtitle": "Drive Sales Efficiency and Excellence", "content": "

We are seeking a highly organized and proactive Sales Operations Coordinator to join our team at Daisy Communications. As a key member of our Inbound Sales team, you will provide operational and administrative support to ensure seamless sales processes and exceptional customer experiences.

Your primary responsibilities will include:

  • Providing day-to-day administration and operational sales support to the Inbound Sales Team
  • Working closely with the sales team department manager to drive process improvement across the organization
  • Ensuring customer escalations, disputes, and failed orders are dealt with in a timely manner, which may require speaking to customers
  • Creating sales and operational reports as requested by line manager or Head of Channel
  • Working closely with our fulfillment team to assist in following up on accounts that are in provisioning or rejected status
  • Assisting sales agents and management with operational enquiries
  • Ensuring all compliance processes are followed and carrying out sales audits
  • Assisting with and leading sales investigations

To succeed in this role, you will need to be a highly organized, proactive, and responsible self-starter with excellent written skills and the ability to work under pressure. Experience of working in a busy sales office is desirable, but not essential. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences, we would love to hear from you.

We offer a range of benefits and opportunities to support your personal and professional development, including:

  • 25 days holidays, plus bank holidays
  • Professional development to help you achieve your personal goals
  • Eye care vouchers available and discounted Medicash membership
  • Access to discounts and savings at more than 1,200 retailers
  • An additional day off on your birthday or if you're getting married
  • Auto enrolment following probation into a salary pension scheme
  • Access to exclusive offers on a range of Daisy products
  • Up to four weeks' company sick pay over a 12-month rolling period
", "company": "Daisy Communications", "location": "London", "salary": "£23,302.50 per annum", "working_hours": "Monday to Friday - 9:00 - 17:30"}

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