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Bilingual Business Development Executive

2 months ago

West Bromwich, Sandwell, United Kingdom GCL Full time
The Role

We are seeking a highly motivated and skilled Bilingual B2B Client Delivery Executive to join our team at GCL. As a key member of our sales team, you will be responsible for carrying out unscripted telephone appointment making, data cleansing, research, and lead generation campaigns throughout the UK and Europe on behalf of our clients.

Your attitude, aptitude, and enthusiasm are more important to us than years of experience. We are invested in training each and every one of our staff to perform to their best and meet the needs of our campaigns. If you can demonstrate a good telephone manner, are a confident and clear communicator, and are willing to learn, we'd love to hear from you.

Key Responsibilities
  • Carry out unscripted telephone calls on behalf of clients to book appointments with relevant prospects.
  • Answer questions about product specifications and provide accurate information to clients.
  • Complete data cleansing activities to ensure accurate and up-to-date client information.
  • Conduct market research into various industries to identify new business opportunities.
  • Provide input into lead generation campaigns of various makeups to drive business growth.
  • Accurately enter prospect details into the company database to track client interactions.
Requirements
  • Good telephone manner and excellent verbal and interpersonal communication skills.
  • Good command of the English language and grammar.
  • Ability to work to targets: call volumes, conversations, and leads.
  • Time management skills to prioritize tasks and meet deadlines.
  • Client liaison and good customer service skills to build strong relationships with clients.
  • A team player with the ability to self-motivate and work independently.
  • Computer literate including MS Word, Excel, Outlook, and Access.
  • Planning and organisational skills to manage multiple tasks and projects.
  • Ability to work efficiently and effectively in a fast-paced environment.
What We Offer

As well as a competitive salary, GCL always looks to develop talented employees and promote from within. There is an excellent opportunity for candidates who wish to use their experience gained to date and acquired whilst working at GCL to achieve promotion within the company.

GCL has a fantastic office environment, and this role works standard business hours of 8.30 am – 4.30 pm from Monday – Thursday and 8.30 am – 3.35 pm on Friday. Located in our offices in Quay Place, we are based right next to the bustling Brindley Place in Birmingham. GCL currently uses a hybrid working model designed to meet the needs of each employee. We are open to flexible working, a split between the office and home, or complete remote working.