Bilingual B2B Client Engagement Specialist

3 weeks ago


West Bromwich, Sandwell, United Kingdom GCL Full time

The Bilingual B2B Client Delivery Executive role at GCL involves carrying out unscripted telephone calls on behalf of clients, including answering questions about product specifications, booking appointments with relevant prospects, and completing data cleansing activities.

Key Responsibilities:
  • Carry out unscripted telephone calls on behalf of clients.
  • Answer questions about product specifications.
  • Book appointments with relevant prospects.
  • Complete data cleansing activities.
  • Carry out market research into various industries.
  • Provide input into lead generation campaigns of various makeups.
  • Accurately enter prospect details into the company database.
Requirements:
  • Good telephone manner.
  • Excellent verbal and interpersonal communication.
  • Good command of the English language and grammar.
  • Ability to work to targets: call volumes, conversations, and leads.
  • Time management skills.
  • Client liaison and good customer service.
  • A team player with the ability to self-motivate.
  • Computer literate including MS Word, Excel, Outlook, and Access.
  • Planning and organisational skills.
  • Ability to work efficiently and effectively.
What We Offer:

As a Bilingual B2B Client Delivery Executive at GCL, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. We offer a competitive salary, opportunities for career progression, and a hybrid working model that allows you to balance your work and personal life.



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