Technical Support Specialist
1 day ago
Are you an expert in resolving complex technical issues and providing top-notch customer support? We are looking for a skilled Technical Support Specialist to join our team. The ideal candidate will have a strong background in software development, excellent problem-solving skills, and the ability to communicate effectively with customers.
About the Role:
As a Technical Support Specialist, you will be responsible for troubleshooting and resolving complex technical issues related to our SaaS product. This includes identifying root causes, collaborating with engineering teams to develop solutions, and communicating with customers via various support channels.
Key Responsibilities:
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