Practice Business Manager

2 weeks ago


Swindon, Swindon, United Kingdom Park Lane Practice Full time

Job Summary

The Practice Business and Finance Manager is responsible for overseeing the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities. This includes functional management of all clinical and administrative staff, direct line management of key staff members, and managing the recruitment and retention of staff.

Main Duties

Key responsibilities include:

  • Overseeing the day-to-day operations of the practice
  • Functional management of all clinical and administrative staff
  • Direct line management of key staff members
  • Managing the recruitment and retention of staff
  • Establishing, reviewing, and regularly updating job descriptions and person specifications
  • Developing, implementing, and embedding an effective staff appraisal process
  • Implementing effective systems for the resolution of disciplinary and grievance issues
  • Maintaining an effective overview of HR legislation
  • Managing the financial elements of the practice, including budgets, petty cash, and seeking to maximize income and reduce expenditure
  • Managing contracts for services, including cleaning, gardening, and window cleaning
  • Maintaining an effective liaison with the accountant, overseeing practice accounts, and ensuring year-end figures are presented
  • Briefing partners on all financial matters, including forecasting
  • Managing and processing partners' drawings, PAYE, and pensions for practice staff
  • Ensuring the practice has appropriate insurance cover
  • Developing, implementing, and embedding an efficient business resilience plan (BRP)
  • Coordinating the reviewing and updating of all practice policies and procedures
  • Leading change and continuous improvement initiatives; coordinating all projects within the practice
  • Coordinating and leading the compilation of practice reports and the practice development plan (PDP)
  • Ensuring the team reaches QOF targets (supported by the nursing and administrative leads)
  • Managing the procurement of practice equipment, supplies, and services
  • Aadopting a strategic approach to the management of all patient services matters
  • Developing, implementing, and embedding an effective communication strategy (internal and external)
  • Ensuring the practice maintains compliance with its NHS contractual obligations
  • Actively encouraging and promoting the use of patient online services
  • Liaising at external meetings as required
  • Marketing the practice appropriately
  • Supporting the management of the Patient Participation Group
  • Supporting the management of all complaints
  • Managing the premises, including health and safety aspects such as risk assessments and mandatory training
  • Ensuring all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively
  • Active member of the Brunel Health Group and Primary Care Networks

About Us

Park Lane Practice is a training practice since 2023 and has been supporting GP registrars in reaching their full potential. We are looking for an accomplished and pro-active leader with strong interpersonal skills who can maintain and develop our successful medical practice teams at Park Lane Practice and Phoenix Surgery.



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