Practice Business Manager

4 weeks ago

Swindon, Swindon, United Kingdom Park Lane Practice Full time

About the Role

We are seeking an experienced Business and Finance Manager to join our team at Park Lane Practice. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities.

Main Responsibilities

  • Oversee the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities
  • Functional management of all clinical and administrative staff
  • Direct line management of the following staff: Assistant practice manager, Practice Coordinator, Medical Secretaries, admin team
  • Managing the recruitment and retention of staff; develop, implement and embed an effective succession plan
  • Establishing, reviewing and regularly updating Job Descriptions and Person Specifications, ensuring all staff are legally and gainfully employed
  • Developing, implementing and embedding an effective staff appraisal process
  • Implementing effective systems for the resolution of disciplinary and grievance issues
  • Maintaining an effective overview of HR legislation
  • Managing the financial elements of the practice, including budgets, petty cash, etc. seeking to maximise income and reduce expenditure
  • Managing contracts for services cleaning, gardening, window cleaning etc.
  • Maintaining an effective liaison with the accountant, overseeing practice accounts, ensuring year-end figures are presented
  • Briefing partners on all financial matters, including forecasting
  • Managing and processing partners drawings, PAYE and pensions for practice staff
  • Ensuring the practice has appropriate insurance cover
  • Developing, implementing and embedding an efficient business resilience plan (BRP)
  • Coordinating the reviewing and updating of all practice policies and procedures
  • Leading change and continuous improvement initiatives; coordinating all projects within the practice
  • Coordinating and leading the compilation of practice reports and the practice development plan (PDP)
  • Ensuring the team reach QOF targets (supported by the nursing and administrative leads)
  • Managing the procurement of practice equipment, supplies and services
  • Aadopting a strategic approach to the management of all patient services matters
  • Developing, implementing and embedding an effective communication strategy (internal and external)
  • Ensuring the practice maintains compliance with its NHS contractual obligations
  • Actively encouraging and promoting the use of patient online services
  • Liaising at external meetings as required
  • Marketing the practice appropriately
  • Supporting the management of the Patient Participation Group
  • Supporting the management of all complaints
  • The management of the premises, including health and safety aspects such as risk assessments and mandatory training
  • Ensuring all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively
  • Active member of the Brunel Health Group and Primary Care Networks

About Us

Park Lane Practice is a training practice since 2023 and have been supporting GP registrars reaching their full potential. We are part of the Brunel Health Group Federation and PCN6 who are a proactive group of practices implementing successful projects together.

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