Field Operations Coordinator
3 weeks ago
Rock Managed Services is looking for a skilled Field Operations Coordinator to support our dynamic team in delivering exceptional service to our customers in the housing and construction sector.
About the Role:
This is a fantastic opportunity to join our team and take on a challenging role that involves coordinating works orders, managing snagging appointments, and producing invoices based on operative timesheets and materials.
What You Will Do:
- Manage and coordinate works orders from start to finish, including submitting quotes, arranging site visits, and communicating with clients and residents.
- Arrange snagging appointments, monitor PDA usage, and procure materials.
- Produce Application for Payments, DFAs, and Invoices based on operatives timesheets and materials.
- Assist FOMs in managing recruitment, dealing with agencies, conducting interviews, and complying with HR, Transport, and IT requirements.
- Keep up-to-date with related reports, including CDM, Asbestos, and Near Miss reports.
What We Offer:
- Salary:$32,000 - $35,000 per annum
- Company benefits
- Monthly pay
- Career growth
What You Will Need:
- Proficiency in English is essential.
- NVQ in customer service and Business Administration is desirable.
- GCSE is essential.
- Strong analytical skills to assess customer feedback and identify trends.
- Excellent communication skills, both verbal and written.
- Experience in data entry with attention to detail is required.
- Ability to work independently and as part of a team in a fast-paced environment.
- Positive attitude and willingness to learn new skills.
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