Application and Service Delivery Expert

14 hours ago


Horley, Surrey, United Kingdom Better Days Recruitment Ltd Full time
Job Title: Application and Service Delivery Expert

The Better Days Recruitment Ltd is currently seeking an experienced Application and Service Support Engineer to join their team in Surrey. This role offers a great opportunity for an individual with excellent technical skills to work in a fast-growing and successful Energy, Data and Technology company.

About the Role:
This permanent position involves working on various applications that run on SQL systems, focusing on data correction, troubleshooting, and ensuring smooth operation across the business. You will also be involved in the introduction of Jira to the company, including on-boarding and integration into the existing workflows. Additionally, you will contribute to the implementation of ITIL Service Delivery, written policies, and procedures, as well as governance.

Your Key Responsibilities:
* Work on company applications running on SQL systems
* Troubleshoot and resolve issues related to data correction and application performance
* Assist in the integration of Jira and its seamless adoption by the team
* Contribute to the development and implementation of ITIL Service Delivery best practices
* Collaborate with the management team to introduce new policies and procedures

Requirements:
* 2+ years of experience in Application Support or a similar field
* Strong understanding of SQL systems and database administration
* Excellent problem-solving and analytical skills
* Ability to work effectively in a team environment
* Strong communication and interpersonal skills

Benefits:
* Competitive salary: £45,000 - £55,000 per annum
* Hybrid working arrangement: 2-3 days in the office and rest from home

About Better Days Recruitment Ltd:
The company is committed to providing a dynamic and supportive work environment, allowing employees to grow professionally and personally. With a strong focus on innovation and customer satisfaction, they aim to deliver exceptional results and exceed expectations.

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