Lodge Manager

4 weeks ago


Bournemouth, Bournemouth, United Kingdom Churchill Estates Management Ltd Full time
About the Role

Churchill Estates Management Ltd is seeking a skilled Lodge Manager to join our team at our retirement development in Bournemouth. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the smooth day-to-day operation of the development.

Key Responsibilities:

  • Manage the maintenance of the property and provide a first-class service to owners
  • Organise activities and events to enhance the lifestyle of our residents
  • Liaise with contractors, suppliers, and internal colleagues to ensure seamless service delivery
  • Conduct health and safety checks and ensure compliance with regulatory requirements

Requirements:

  • Excellent customer service skills and a passion for working with people
  • Administrative experience and proficiency in Microsoft Office applications
  • Ability to work independently and as part of a team
  • Good judgment and the ability to remain calm under pressure

What We Offer:

  • Annual holiday entitlement of 24 days + Bank Holidays (pro rata)
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Professional development and qualifications
  • Thorough induction and ongoing training

We are a progressive managing agent of privately owned leasehold Retirement Living accommodation, managing over 200 developments nationally. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we would love to hear from you.


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