Hospitality Operations Manager

4 days ago


Great Yarmouth, Norfolk, United Kingdom The Recruitment Crowd (Yorkshire) Limited Full time £30,000
Job Title:

Hospitality Operations Manager

Job Summary:

We are seeking a highly skilled Hospitality Operations Manager to lead our client's hospitality team in Great Yarmouth. As a key member of the management team, you will be responsible for overseeing the day-to-day operations of the hospitality department, ensuring a seamless experience for residents, their families, and staff.

Key Responsibilities:
  1. Lead and manage the hospitality team, providing guidance and support to ensure excellent service delivery.
  2. Develop and implement effective strategies to improve customer satisfaction, resident engagement, and staff productivity.
  3. Collaborate with the chef to oversee food service operations, ensuring quality meals are delivered on time.
  4. Maintain a clean and safe environment, adhering to health and safety regulations.
  5. Manage the hospitality budget, ensuring financial goals are met while controlling costs.
Requirements:
  • Previous experience in a similar role within a care home, hotel, or hospitality environment.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to work effectively as part of a team, building strong relationships with residents, families, and staff.
Benefits:
  • Competitive salary: £30,000 per annum.
  • Opportunities for career development and progression.
  • Employee Assistance Programme
  • Blue Light Card Scheme.
  • Paid breaks.

This role is ideal for someone who has a passion for delivering exceptional customer service, leading a team, and driving business growth.



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