Hospitality Operations Director

1 day ago


Great Yarmouth, Norfolk, United Kingdom TRCGroup Full time

We are seeking an experienced Hospitality Manager to lead our hospitality team at a beautiful Care home in Great Yarmouth. As a key member of our team, you will play a vital role in providing exceptional experiences for our residents and their families.

About the Role:
  • This role requires someone with a passion for delivering outstanding customer service and creating a warm and welcoming atmosphere.
  • You will be responsible for managing the day-to-day operations of our hospitality department, including food service, activities programming, and housekeeping.
  • We are looking for someone with previous experience in a similar role within a care home, hotel or hospitality environment.
Key Responsibilities:
  1. Develop and implement strategies to improve the overall quality of our hospitality services.
  2. Collaborate with the chef to create delicious and nutritious meal options for our residents.
  3. Lead a team of staff to deliver exceptional experiences for residents, including organizing activities and events.
  4. Manage the hospitality budget to ensure that we meet our revenue targets.
  5. Build strong relationships with residents, families, and staff to enhance community engagement.
  6. Ensure that our facilities are clean and well-maintained, and that our residents feel safe and comfortable.

The salary for this position is £30,000 per annum, which is competitive for a Hospitality Manager in the UK. We also offer a comprehensive benefits package, including 28 days holiday, free uniform and DBS provided, paid breaks, regular staff social events, and more.



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