Hospitality Services Manager

18 hours ago


Great Yarmouth, Norfolk, United Kingdom The Recruitment Crowd (Yorkshire) Limited Full time

Hospitality Management Role

We are seeking an experienced hospitality professional to lead our hospitality services in a care home environment.

The ideal candidate will have a proven track record of success in a similar role within a care home, hotel or hospitality setting.

The successful candidate will be responsible for ensuring that the highest standards of customer service and hospitality are maintained throughout the home.

The salary for this role is £30,000 per annum.

Key Responsibilities:

  • Customer Service Excellence: Provide exceptional customer service to residents, their families and visitors.
  • Operational Efficiency: Maintain high standards of cleanliness and presentation of the home's public areas.
  • Service Delivery: Manage the day-to-day operations of the home's hospitality services.
  • Compliance: Ensure compliance with relevant laws, regulations and policies.
  • Satisfaction and Loyalty: Develop and implement strategies to improve customer satisfaction and loyalty.

About the Role

The Recruitment Crowd (Yorkshire) Limited is a leading provider of care services. We are committed to delivering high-quality care and support to our residents and their families.



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