Administrative Support Officer
4 weeks ago
We are seeking an experienced Administrative Support Officer to join our Technical Support Team at South Gloucestershire Council.
About the Role
This is a fantastic opportunity for a skilled and dedicated individual to provide administrative support to our team and its customers, ensuring work carried out is efficient and procedures are effectively implemented.
Key Responsibilities
- Provide administrative support to the team and its customers.
- Answer enquiries and information requests via telephone and online.
- Raise invoices and purchase orders, chase unpaid invoices, take payments over the telephone, and process requests for licences and services.
- Collate information, maintain accurate records, prepare documents, and other materials using established formats, software, and procedures.
Requirements
- Evidence of five GCSE passes at grade C (grade 4) or above, including maths and English, or relevant NVQ3 or equivalent, or experience in a similar administration role.
- Strong customer service skills and ability to interact effectively and efficiently.
- Good knowledge of IT with experience of various Office packages, such as Word, Excel, Outlook, and Teams.
Benefits
- Generous annual leave (pro rata), employee wellbeing support, and access to a range of staff discounts.
- A diverse team environment that values work-life balance, flexibility, and training opportunities.
What We Offer
- Approximately £25,000 - £30,000 per annum salary based on location and experience.
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
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