Account Manager
2 days ago
Job Title: Account Manager
Job Summary:
Kings Security is seeking an experienced Account Manager to join our team. As an Account Manager, you will be responsible for managing and developing client relationships, identifying new business opportunities, and driving revenue growth.
Key Responsibilities:
- Develop and implement an annual account management and sales plan for each client within your portfolio.
- Maintain regular contact and build strong relationships with key stakeholders within client organisations.
- Keep detailed electronic records for each account, including sales plans, pricing details, contracts, product ranges, forecasts, and quarterly strategic client plans.
- Ensure adherence to company processes and regulations, consistently updating them as needed.
- Prepare and execute action plans in alignment with the company's code of ethics.
- Collaborate with the Director of Group Solutions on contract negotiations.
- Conduct weekly, monthly, and quarterly performance analyses and participate in monthly review meetings.
- Maximise business potential by promoting cross-selling opportunities and driving growth in recurring revenue through networking and relationship building.
- Provide support to the Director of Group Solutions and the bid department as needed.
- Address and resolve final account queries upon contract completion, ensuring successful invoice payments and supporting the credit control team with any issues.
- Deliver monthly performance and target reports to the Director of Group Solutions, covering sales KPIs, client review meetings, debtors, SLAs, and URN status.
- Coordinate with various departments to produce timely reports on deadlines, costs, and customer requirements.
- Identify and resolve customer concerns promptly.
Requirements:
- Account development and building relationships.
- Being proficient.
- Being analytical.
- Being self-motivated, energetic, and positive.
- Excellent verbal and written skills.
- Excellent computer skills.
- Organised and good planning skills.
- Confident.
- Being credible, persuasive, and tenacious.
- Flexible and willing to travel.
Desirable Requirements:
- Technical background.
- 3 Year Account Management experience.
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