Customer Service Coordinator

7 days ago


London, Greater London, United Kingdom Covent Garden Recruitment Full time
Job Title: Data Management and Customer Support Specialist

We are looking for an experienced professional to join our team as a Data Management and Customer Support Specialist. This is a 12-month contract role that offers the opportunity to work in a dynamic and supportive environment.

About the Company

We are a not-for-profit membership body that supports the publishing industry. Our mission is to ensure that authors can continue to create and publish their work.

We are committed to providing exceptional service to our members and stakeholders, and we are seeking someone who shares our values and is passionate about delivering outstanding results.

Job Description

The successful candidate will be responsible for managing and maintaining accurate databases containing member information. They will also provide exceptional customer service to members via phone, email, and other channels.

In addition, they will undertake desk research projects to support the team's goals and objectives. The ideal candidate will have a minimum of 12 months of relevant work experience and be confident handling high volumes of data.

Salary and Benefits

We offer a competitive salary of £35,000 per annum, plus excellent training and development opportunities. You will also benefit from working in a dynamic and supportive team environment.



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