Customer Service Coordinator
2 days ago
Job Summary
We are seeking a highly organised and customer-focused Customer Service Coordinator to join our team at Ingeus.
About the Role
As a Customer Service Coordinator, you will be responsible for providing exceptional customer service to visitors, staff and external partners. This includes managing the reception desk, handling email and telephone queries, and ensuring the smooth running of all facilities in the office.
Your Key Responsibilities
- Drive Visitor Experience: Provide a warm and friendly welcome to all visitors, ensuring their needs are met and they feel valued.
- Administrative Support: Assist with administrative tasks such as ordering stationery, maintaining meeting rooms, and coordinating events.
- Communication: Ensure effective communication between internal staff and external stakeholders, including answering phone calls and responding to emails.
- Relationship Management: Develop and maintain strong relationships with internal and external stakeholders, including clients, suppliers and partners.
- Continuous Improvement: Identify areas for improvement and implement changes to enhance the customer experience.
About You
To be successful in this role, you will need:
Previous Front of House Experience: Proven experience working in a fast-paced front of house environment, providing exceptional customer service.Organisational Skills: Excellent organisational skills, with the ability to multitask and manage competing priorities.IT Skills: Proficient in Microsoft Office and other relevant software applications.Communication Skills: Strong communication skills, with the ability to effectively communicate with internal and external stakeholders.Benefits
- Competitive Salary: £25,500 per annum.
- Holiday Allowance: 25 days annual leave plus bank holidays.
- Life Insurance: Comprehensive life insurance policy.
- Private Medical Care: Access to private medical care.
- Company Pension: Company pension scheme.
- Online Discount Shopping: Access to online discount shopping.
- Addional Leave: Additional leave for personal development and community volunteering.
About Us
Ingeus is a purpose-led organisation that helps governments, employers and local partners design and deliver services to solve complex challenges caused by social and technological change. We improve opportunities and help create strong societies in which people have the independence, knowledge and know-how to thrive.
At Ingeus, our culture is built on the principle of treating everyone with dignity, ensuring that every individual is comfortable, confident and recognised for the value of their contributions.
-
Customer Service Resource Coordinator
1 month ago
London, Greater London, United Kingdom Customer Labs Full timeJob DescriptionThe Customer Service Resource Coordinator plays a crucial role in managing the Field Service Engineers' resource diary. This position requires excellent customer relations skills, commercial acumen, and the ability to develop and sustain relationships with key stakeholders.Key ResponsibilitiesManage the Field Service Engineers' resource diary...
-
Customer Service Coordinator
2 weeks ago
London, Greater London, United Kingdom Burton Bolton & Rose Recruitment Services Ltd Full timeAs a key member of our sales team, you will be responsible for managing client order requirements from inception to delivery. This will involve coordinating with customers via telephone and email to ensure their needs are met.Main Responsibilities:Manage customer order requirements from inception to delivery.Coordinate with customers via telephone and email...
-
Sales Services Coordinator
4 weeks ago
London, Greater London, United Kingdom Service Care Solutions - Housing Full timeSales Services CoordinatorWe are seeking a highly skilled Sales Services Coordinator to join our team at Service Care Solutions - Housing. As a Sales Services Coordinator, you will provide essential administration and business support to the Sales Services team, ensuring seamless service delivery to residents and prospective buyers.Key...
-
Customer Service Coordinator
2 days ago
London, Greater London, United Kingdom BCT Resourcing Full timeJob Title:Customer Service CoordinatorLocation:London / RemoteSalary:£22,000 per annumWe are looking for a skilled Customer Service Coordinator to join our team.Take customer orders over the phone and manage customer relationships effectivelyLiaise with clients back and forth to ensure high levels of customer satisfactionHandle customer enquiries via email...
-
Customer Service Coordinator
2 days ago
London, Greater London, United Kingdom Marriott International Full timeJob DescriptionThis is a unique opportunity to join Marriott International's portfolio of brands as a Customer Service Coordinator.Key ResponsibilitiesThe estimated salary for this role is £22,000 - £26,000 per annum, depending on experience. Your primary duties will include:Providing exceptional customer service during night shifts.Managing guest...
-
Customer Service Coordinator
6 days ago
London, Greater London, United Kingdom Aim Full timeJob Title: Customer Service CoordinatorLocation: Aim.inenWe are seeking a highly skilled and motivated Customer Service Coordinator to join our team at Aim.inen. As a key member of our front desk team, you will be responsible for providing exceptional customer service and support to our clients.About the Role:This is an excellent opportunity for a...
-
Customer Service Coordinator
2 weeks ago
London, Greater London, United Kingdom Avature Full timeJob OverviewWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Coordinator. The successful candidate will be responsible for coordinating and overseeing the day-to-day operations of our Assessment Centre, ensuring seamless delivery of services to our customers.Main ResponsibilitiesManage appointment...
-
Customer Service Coordinator
1 hour ago
London, Greater London, United Kingdom Screwfix Direct Ltd Full timeKey ResponsibilitiesAs a Customer Service Coordinator, you will play a crucial role in driving sales growth and enhancing customer satisfaction.Your duties will include managing store standards, leading a team of retail assistants, and providing excellent customer service to ensure a positive shopping experience.You will also be responsible for implementing...
-
Customer Service Coordinator
1 month ago
London, Greater London, United Kingdom Avature Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Coordinator. In this role, you will be responsible for coordinating and overseeing the day-to-day operation of the Assessment Centre, ensuring smooth running of assessments and providing exceptional customer service.Key ResponsibilitiesManage...
-
Customer Service Coordinator
4 weeks ago
London, Greater London, United Kingdom Firetecnics Systems™ Ltd Full timeFiretecnics Systems Ltd is a leading provider of fire safety solutions in London. We are seeking a skilled Customer Service Coordinator to join our team.The ideal candidate will have a minimum of 5 years of experience in a clerical or administrative role within the service industry. Proficiency in customer service software, scheduling tools, and Microsoft...
-
Customer Service Coordinator
2 days ago
London, Greater London, United Kingdom Canduct Industries Limited Full timeJob DescriptionWe are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at Canduct Industries Limited. The ideal candidate will have excellent communication skills, a strong understanding of production planning principles, and the ability to work collaboratively with cross-functional teams.Key...
-
Customer Service Coordinator
2 days ago
London, Greater London, United Kingdom Paddy Power Full timeRole OverviewPaddy Power is seeking an Aftersales Customer Service Coordinator to join our team. As a key member of the Retail Team, you will be responsible for delivering exceptional customer experiences and driving sales growth in our shops.The ideal candidate will be passionate about building strong relationships with customers, promoting our online...
-
Customer Service Coordinator
4 weeks ago
London, Greater London, United Kingdom Firetecnics Systems™ Ltd Full time**Company Overview**Firetecnics Systems Ltd is one of the largest independent LPCB certified fire safety companies in London. Our reputation for reliability and excellence in customer services, engineering standards, and operational efficiency has earned us a name you can trust.We are seeking a proactive and organized Customer Service Coordinator to join our...
-
Customer Service Operations Coordinator
3 weeks ago
London, Greater London, United Kingdom CV-Library Full timeAs a Customer Service Operations Coordinator at Sunlighten, you will play a vital role in ensuring the smooth operation of our business. Your responsibilities will include planning and executing operational procedures, ensuring compliance with company policies and regulations, and providing administrative support across departments. You will also be...
-
Customer Service Coordinator
2 days ago
London, Greater London, United Kingdom Kone México Full timeKONE México is a leading provider of elevator and escalator solutions, serving customers worldwide. We are seeking an experienced Customer Service Coordinator to join our team in Dublin.About the RoleThis permanent position involves managing incoming requests from customers via telephone and email. The successful candidate will provide exceptional customer...
-
Customer Service Coordinator
2 days ago
London, Greater London, United Kingdom The Hyde Group Full timeJoin the Hyde Group as a Customer Service AdministratorWe are seeking a highly motivated and organized individual to join our Product Quality Team as a Customer Service Administrator.About the RoleThis is an exciting opportunity for someone who is passionate about delivering excellent customer service and ensuring that customers have a seamless experience...
-
Customer Service Coordinator
4 weeks ago
London, Greater London, United Kingdom StretchLAB Full timeCustomer Service RoleWe are seeking a highly skilled and experienced Customer Service Coordinator to join our team at StretchLAB. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our clients.Key Responsibilities:Provide exceptional customer service to...
-
Customer Service and Events Coordinator
3 weeks ago
London, Greater London, United Kingdom GET STAFFED ONLINE RECRUITMENT LIMITED Full timeCustomer Service and Online Events Coordinator OpportunityWe are seeking an exceptional Customer Service and Online Events Coordinator to join our team. If you have a passion for delivering exceptional customer experiences and coordinating seamless online events, we want to hear from you.As a key member of our team, you will play a vital role in ensuring our...
-
Project Coordinator for Parking Services
2 days ago
London, Greater London, United Kingdom Service Care Solutions Ltd Full timeProject Coordinator RoleWe are seeking a skilled Project Coordinator to provide direct support to our Parking Management Team and Head of Service in Bexleyheath.The successful candidate will assist in preparing and presenting reports and materials for committees and meetings, ensuring the delivery of efficient, high-quality parking services that meet...
-
Customer Service and Operations Coordinator
1 month ago
London, Greater London, United Kingdom Spider Web Recruitment Ltd Full timeCustomer Service and Operations Coordinator – This leading importer and distributor of the finest Greek food and wine is looking for a dedicated Customer Service and Operations Coordinator to join their dynamic team based in the UK.They are on a mission to bring the finest Greek food and wine to the UK. Producers – the foundation of everything they...