Charity Operations Manager
1 month ago
Blue Sky Services is a social enterprise owned by the Forward Trust, delivering grounds maintenance, car park management, and soft facilities management services. We're seeking a Charity General Manager to lead our operations and drive growth.
Key Responsibilities:- Manage day-to-day operations, ensuring high standards of service delivery and customer satisfaction.
- Schedule and organize jobs, allocating equipment to meet client needs.
- Liaise with clients to meet expectations, receive feedback, and create action plans to improve service standards.
- Promote additional services to maximize revenue potential.
- Produce quotations for new and existing clients.
- Support staff training and development.
- Comply with health and safety, equalities, and diversity regulations.
- Act as a positive role model for employees and contractors.
- Develop good relationships with contractors and sub-contractors.
- Manage staff, including regular support and supervision meetings.
- Produce grounds maintenance schedules, accounting for holidays and ad hoc jobs.
- Ensure accurate financial records for invoicing purposes.
- Able to undertake all job duties, with or without aids and adaptations.
- Hold a full UK driving license.
- Able to work as part of a team, maintaining quality standards.
- Able to work to quality assurance standards.
- Good knowledge of health and safety regulations.
- Flexible and adaptable approach to work.
- Set and contribute to regular team meetings.
- Familiarity with Microsoft applications.
Apply through the Forward Trust's website.
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