Charity Operations Manager

1 month ago


Denham Green, United Kingdom Ad Warrior Ltd Full time
Job Title: Charity General Manager

Blue Sky Services is a social enterprise owned by the Forward Trust, delivering grounds maintenance, car park management, and soft facilities management services. We're seeking a Charity General Manager to lead our operations and drive growth.

Key Responsibilities:
  1. Manage day-to-day operations, ensuring high standards of service delivery and customer satisfaction.
  2. Schedule and organize jobs, allocating equipment to meet client needs.
  3. Liaise with clients to meet expectations, receive feedback, and create action plans to improve service standards.
  4. Promote additional services to maximize revenue potential.
  5. Produce quotations for new and existing clients.
  6. Support staff training and development.
  7. Comply with health and safety, equalities, and diversity regulations.
  8. Act as a positive role model for employees and contractors.
  9. Develop good relationships with contractors and sub-contractors.
Daily Management Activities:
  1. Manage staff, including regular support and supervision meetings.
  2. Produce grounds maintenance schedules, accounting for holidays and ad hoc jobs.
  3. Ensure accurate financial records for invoicing purposes.
  4. Able to undertake all job duties, with or without aids and adaptations.
  5. Hold a full UK driving license.
  6. Able to work as part of a team, maintaining quality standards.
  7. Able to work to quality assurance standards.
  8. Good knowledge of health and safety regulations.
  9. Flexible and adaptable approach to work.
  10. Set and contribute to regular team meetings.
  11. Familiarity with Microsoft applications.

Apply through the Forward Trust's website.



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