Customer Service Representative

4 weeks ago


Ryeish Green, United Kingdom Leisure (Operations) Full time

We are Places for People Group, a social enterprise that believes in the power of community. Our mission is to create active places and healthy people, and we're looking for a talented individual to join our team at Places Leisure.

As a Reception and Customer Service Representative, you will be the first point of contact for our members and visitors. You will be responsible for delivering exceptional customer service, promoting a welcoming environment, and inspiring others to work together to achieve our goals.

We're looking for someone who is highly organized, proactive, and self-motivated. Previous experience in sales and customer service is beneficial, but we're happy to provide training and development opportunities to support your growth and success.

As a Placemaker and Community Liaison, you will have the opportunity to develop cross-skills in lifeguarding, swimming teaching, and more. You will be part of a dynamic team that is passionate about creating active places and healthy people.

Our benefits package includes a comprehensive range of perks, including the Real Living Wage foundation, a bonus scheme, full Health & Fitness membership, and flexible working arrangements.

We're committed to supporting your career development and providing opportunities for growth and advancement. If you're passionate about delivering exceptional customer service and making a difference in your community, we'd love to hear from you.

  • You will have the ability to create personable and meaningful relationships with customers.
  • You will be able to multi-task and manage daily operational tasks with strong execution and confidence.
  • You will be an advocate for the benefits of physical activity and contribute to our mission of creating active places and healthy people.
  • You will have the ability to use sales tools and techniques documented by Places Leisure membership management.
  • You will be a sales-focused and target-driven individual.
  • You will have a passion for delivering first-class customer service and dealing with customers in a friendly and professional manner.


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