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Customer Service Development Opportunity

4 weeks ago

Stebbing Green, United Kingdom Thrifty Car & Van Rental Full time

We are seeking an individual who is passionate about delivering great customer service to join our team as a Customer Service Representative.

About the Role

This is a fantastic opportunity for someone looking to develop their skills in customer service and sales, with a comprehensive training program provided. You will have the chance to work with a diverse range of customers, providing exceptional service and support while also learning new skills and qualifications.

As a Customer Service Representative, you will be working closely with our customers face-to-face and over the phone, handling administrative duties and assisting with rental agreements. You will also have the opportunity to progress your career within the company, with a permanent position available at the end of the apprenticeship.

What We Offer
  • A competitive salary of £12,000 per annum, paid monthly
  • A comprehensive benefits package, including 30 days holiday, inclusive of bank holidays, contribution to Group Personal Pension Scheme, access to Thrifty Savings platform, funded Summer and Christmas events, Cycle to Work Scheme, and discounted car hire rates

We are a dynamic and forward-thinking company that prioritizes the development of our employees. As a Customer Service Representative, you will have the opportunity to learn and grow with us, developing your skills and qualifications in a supportive and collaborative environment.

About Us

We are one of the leading rental companies in the UK, known for our comprehensive fleet and excellent customer service. With increased career opportunities and security for our employees, we offer a stable and rewarding work environment. Our people remain at the heart of everything we do, and we are committed to supporting their growth and development.

About You

To be successful in this role, you will need to have excellent communication skills, both verbally and written, and be passionate about delivering great customer service. You should also be able to show good attention to detail and have a desire to progress and learn. Knowledge of Microsoft Excel, Word, and Outlook is also desirable.