Leadership Opportunity in Customer Service
1 month ago
Welcome Break is seeking a talented individual to take on the role of Assistant Manager.
About UsAt Welcome Break, we pride ourselves on delivering exceptional customer service and creating a welcoming environment for our customers. As an Assistant Manager, you will play a vital role in supporting the Unit Business Manager in every aspect of running the unit – from people management to driving sales and profitability.
Salary and BenefitsThe successful candidate can expect a competitive salary, plus bonus, as well as a £10 on-shift meal allowance. Additionally, you will receive 30 days' holiday, which increases with service, employee discounts, and a contributory pension after three months.
Job DescriptionWe are looking for someone who has experience in a supervisor or management role in customer service and is passionate about delivering great customer service. You should be a good people manager who can motivate others and lead by example, as well as being a true multi-tasker able to juggle a range of tasks. The ideal candidate will also have business acumen and a focus on delivering profitable sales growth.
Key Responsibilities- Support the Unit Business Manager in all aspects of running the unit
- Lead by example and motivate others to deliver excellent customer service
- Juggle multiple tasks and prioritize responsibilities effectively
- Experience in a supervisor or management role in customer service
- Possession of strong business acumen and ability to drive sales growth
- Excellent communication and leadership skills
- Competitive salary plus bonus
- £10 on-shift meal allowance
- 30 days' holiday, increasing with service
- Employee discounts
- Contributory pension after three months
- Free on-site parking
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