Customer Service Representative
4 days ago
Work with a dynamic team
Welcome Break is a leading provider of motorway service stations and airports in the UK, offering a range of services to millions of customers every year.
As a Team Member at Welcome Break, you will have the opportunity to work in a fast-paced and supportive environment, providing exceptional customer service to our visitors.
We are currently recruiting for a number of full-time and part-time roles across our sites, including baristas, cooks, cashiers, and sales assistants. If you are looking for a challenging and rewarding career with opportunities for progression, then we want to hear from you
About the role
This is an exciting opportunity to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering excellent customer service to our visitors, ensuring that they have a positive experience when visiting our site.
You will be working in a busy environment, taking orders, serving food and beverages, and handling customer transactions. You will also be required to maintain a high level of cleanliness and presentation in our facilities, ensuring that our customers receive a clean and welcoming environment.
Requirements
- You must have a positive approach to customer service and a can-do attitude
- You should be willing to work as part of a world-class team
- You will need to be able to work flexibly, including weekends and bank holidays
- You should be ready to learn as all brand training will be provided
Benefits
We offer a range of benefits to our employees, including:
- A competitive hourly rate of up to £11.60 per hour
- An additional £1 on-shift meal allowance
- Flexible working patterns to fit your lifestyle, including seasonal hours
- Immediate start in customer service roles and overtime available
- Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few)
- My Welcome Break discounts - savings at hundreds of retailers
- Incentive Schemes (run throughout the year)
- Career progression from Customer Service to Management through brilliant training programmes
- Holiday entitlement that increases with service
- Cycle to work scheme
- Free onsite parking
- Uniform provided - of course
About us
Welcome Break is a company that prides itself on its commitment to excellence and customer satisfaction. We believe in creating a work environment that is fun, friendly, and supportive, where our employees feel valued and empowered to succeed.
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