Golf Operations Assistant

2 weeks ago

Denham, Buckinghamshire, United Kingdom Arora Group Full time

Arora Group is seeking a highly skilled and experienced Golf Operations Assistant to join our team. As a key member of our golf operations team, you will be responsible for assisting the Director of Golf and Golf Operations Manager with all aspects of the daily golf operations.

Key Responsibilities:

• Assist the Director of Golf and Golf Operations Manager with all aspects of the daily golf operations.

Service:

• Provide an outstanding 5-star service to members and their guests through the operation in line with the clubs' vision & mission statement.

Pro Shop:

• Assist the Golf Operations Manager with all aspects of the Pro Shop including:

• Inventory, merchandising and pricing.

• Purchasing and receiving of shop items and customer orders

• Assist the team with monthly stock takes

• Perform club repairs and fittings

Competition:

• Assist the Director of Golf with all aspects of the club's competitions, including:

• Plan, organise and execute the club majors and monthly competitions.

• Liaise with other departments to promote and ensure a smooth operation.

• Enter scores, process fees and finalise all competitions

General Tasks & Miscellaneous:

• Be flexible to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and member's needs.

• Display behaviour that sets an example for other employees.

• Comply with every reasonable request from their hierarchical supervisor(s) within an amount of time that it takes to comply under normal circumstances.

Human Resources & Training:

• Treat members and colleagues from all cultural groups with respect and sensitivity.

• Attend trainings and meetings as and when required.

• Maintain impeccable standards of appearance and grooming, always wearing a clean and well-maintained uniform and name badge.

• Report any case of harassment and discrimination as soon as it happens, either to the direct leader or to the Human Resources.

Confidentiality:

• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic.

• Ensure member's and staff's information or transactions are kept confidential during or after employment with the club.

• Physical Aspects of the Position (include but not limited to):

• Frequent standing and walking throughout the shift are expected, as well as occasional kneeling; pushing; pulling; occasional lifting and carrying up to 25kgs

• Frequent computer usage throughout the day

• Required to work outdoors in changing weather conditions

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