Stratford Administrator Role
6 days ago
Role
We are seeking an Administrator to support our Maintenance team in Stratford. This role is responsible for carrying out day-to-day administrative duties and providing ongoing support to the team.
Key Responsibilities
- Answering tenant queries and dealing with repair works effectively.
- Processing orders and invoices using company systems.
- Updating systems with resident interactions.
- Processing supervisory and trade reports for repair resolution.
- Resolving minor complaints at call level.
- Maintaining logs and monitoring variation requests.
- Maintaining and acting on contract mailbox emails.
- Answering payment queries for sub-contract and client.
- Working with Supervisors and tradespeople to schedule work.
- Ordering equipment for operatives' jobs.
- Keeping activity logged and up-to-date.
- Liaising with staff at customer sites for progress information.
Requirements
- Previous experience in an administrator role (Desirable)
- Excellent communication skills (verbal and written)
- Ability to prioritize and meet deadlines
Other Key Information
- Working hours: 8am-5pm, Monday-Friday
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