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Center Operations Manager

2 months ago

Worcester, Worcestershire, United Kingdom Worcester Polytechnic Institute Full time

Job Summary:

The Center Operations Manager is responsible for managing the daily operations of the STEM Education Center at Worcester Polytechnic Institute. This includes overseeing administrative tasks, coordinating events, and providing financial and budgetary support.

Key Responsibilities:

  • Manage the center's office operations and records, ensuring efficiency and accuracy.
  • Coordinate logistics for center team meetings, programs, and events, and work with campus partners to fulfill center needs.
  • Facilitate interviewing, hiring, and onboarding of new center employees.
  • Supervise center student assistants through training and delegation of work.
  • Maintain a welcoming and inclusive office environment for center members and guests.
  • Oversee purchasing, finances, and accounts payable, including monitoring center accounts monthly and rectifying discrepancies.
  • Manage financial processes and contracts aligned with university and center policies.
  • Create budget documents and analyses to support the center's budget planning and reporting.
  • Support team members in creating and monitoring customer invoices and submitting supplier invoices in Workday.
  • Manage center communications, marketing, and events, including producing monthly newsletters, maintaining center email lists and CMSN ecosystem member database, promoting the center via social media, managing promotional materials, and preparing for exhibiting at conferences and literature tables at events.

Requirements:

  • Associate's degree, Bachelor's degree preferred.
  • At least three years of relevant office work experience.
  • Strong ability to manage, plan, and prioritize multiple tasks efficiently and effectively, with attention to detail in a fast-paced, dynamic working environment.
  • Excellent written and verbal communication skills, with attention to inclusivity and collaboration while maintaining a high level of professionalism.
  • Competency in using a wide array of office management and communication tools, including Microsoft Office and Google Suite.

WPI is an Equal Opportunity Employer

WPI is committed to maintaining a campus environment free of harassment and discrimination.