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Security Officer

2 months ago

Surbiton, Greater London, United Kingdom EMCOR UK Full time

Job Summary

This role is responsible for ensuring the safety and security of all visitors and staff at our London-based facilities. As a Security Officer, you will be the first point of contact for clients and staff, providing a high level of customer service while maintaining a secure environment.

Key Responsibilities

  • Provide exceptional customer service to clients and staff, ensuring a positive experience at our facilities.
  • Conduct regular security patrols to identify and mitigate potential security risks.
  • Monitor and respond to security incidents, escalating as necessary to ensure a safe and secure environment.
  • Collaborate with colleagues to ensure seamless communication and coordination of security efforts.
  • Participate in training and development programs to enhance security knowledge and skills.
  • Maintain accurate records and reports, ensuring compliance with security protocols and procedures.

Requirements

  • Clearance to BS7858
  • SIA Licence – Security Guard (SG)
  • SIA Licence – Door Supervisor (DS)
  • First aid qualification
  • Customer service experience
  • Written and verbal communication skills
  • Experience with IT software (word, teams, outlook)
  • Reliable, punctual, and approachable
  • Flexible in approach to daily duties
  • Ability to prioritize tasks and work under pressure
  • Comfortable working alone using initiative and as part of a team

Benefits

  • 20 Days holidays + Bank holidays
  • Holiday Buy Scheme - up to 5 days
  • Industry leading Maternity & Paternity Policies Real Living Wage Employer
  • Refer a Friend scheme
  • Extensive Learning & Development opportunities - including opportunities for progression
  • Discount Shopping, Gym, Days Out
  • Bike To Work Scheme
  • Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
  • Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.
  • Occupational Health - Making a positive change to Health & wellbeing at work.
  • Various Rewards & Recognition Awards
  • x11 RoSPA Awards for Health & Safety achievements in 2022
  • Order of Distinction Award for our Aldermaston account team (for 15 consecutive RoSPA Gold Awards)
  • Stable employer with long-term prospects on the contract