Trainer and Development Manager
3 weeks ago
Job Title: Trainer and Development Manager
Job Type: Full-time, Permanent
Location: Castle Bromwich, Birmingham
About Us: Hickory's Smokehouse is a leading BBQ restaurant chain in the UK, recognized for its commitment to delivering exceptional customer experiences.
Salary: Competitive salary based on experience (£32,000 - £40,000 per annum)
Job Description:
We are seeking an experienced Trainer and Development Manager to join our training team. The successful candidate will be responsible for designing and implementing comprehensive training programs to enhance staff knowledge and skills.
Key Responsibilities:
- Develop and deliver interactive training sessions to engage staff and promote customer satisfaction
- Lead and manage a team of trainers to ensure consistent delivery of high-quality training
- Collaborate with store managers to identify training needs and develop strategies to address them
- Evaluate the effectiveness of training programs and make recommendations for improvement
Requirements:
- Proven experience in a similar role or supervisor role within a high-pressure or fast-paced restaurant environment
- Strong leadership and interpersonal skills to motivate and inspire teams
- Able to design and deliver engaging training content to meet diverse learning styles
- Possess a passionate, empathetic, and inspiring personality to lead and develop teams
Benefits:
- Competitive salary and benefits package
- 50% discount for you and 5 friends at all of our restaurants
- Quarterly team-building activities and celebrations
- Opportunities for career advancement and professional growth
Our Culture:
Hickory's Smokehouse values a collaborative and supportive work environment that encourages innovation and creativity. Our company culture emphasizes respect, open communication, and a passion for delivering exceptional customer experiences.
How to Apply:
If you are a driven and passionate individual with a focus on training and development, please click 'Apply Now' to submit your application.
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