Contract Support Specialist

6 days ago


Salisbury, Wiltshire, United Kingdom Resourcing Group Full time

Resourcing Group is seeking a dedicated Contract Support Specialist to join our team. As a key member of our site operations team, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of our facilities management services.

Key Responsibilities:

  • Providing timely and professional support to clients via phone and email
  • Determining the nature and priority of faults based on client information
  • Liaising closely with site teams and head office to ensure accurate processing of quotations and purchase orders
  • Managing the supply chain and driving them to attend within required SLAs
  • Driving the engineering team to attend to all callouts within required SLAs

About You:

  • Experience in a similar customer-facing role in a medium-sized business
  • Well-developed communication skills enabling effective collaboration with senior managers, clients, suppliers, and staff at all levels

We offer:

  • Promotions and career development opportunities
  • Company pension scheme
  • Free parking
  • Incentives for outstanding performance
  • Ongoing training and professional development

The estimated salary for this position is £32,000 - £36,000 per annum, depending on experience.



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