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Scientific Logistics Operations Lead

2 months ago

Cambridge, Cambridgeshire, United Kingdom Avantor Full time

Company Overview:

Avantor is a global leader in the life sciences industry, providing innovative solutions to support research and development. With a presence in over 30 countries, Avantor's team of experts works tirelessly to advance science and improve people's lives.

Salary:

Competitive salary ranging from £60,000 to £80,000 per annum, depending on experience.

Job Description:

We are seeking an experienced Scientific Logistics Operations Lead to join our team in Cambridge. As a key member of our Logistics Service Leads Team, you will be responsible for managing a team of seven Sample Dispatch Technicians who provide logistics services across two customer locations.

Key Responsibilities:

  • Manage daily operations and performance delivery of your team, ensuring adherence to all IATA/IMDG/ADR regulations to maintain a high standard of safety and compliance.
  • Utilize the ServiceNow Workplace Service Delivery application to effectively manage dispatch requests and optimize workflows.
  • Serve as the primary point of contact for your team, offering support with complex queries related to technical knowledge, scientific processes, or customs shipping documentation.
  • Manage deviations, Corrective and Preventive Actions (CAPAs), and Change Controls to ensure continuous improvement and adherence to quality standards.
  • Participate in the preparation for regulatory inspections by escorting inspectors during audits and providing necessary documents and explanations regarding processes and facilities.

Requirements:

  • Bachelor's degree in a relevant discipline or equivalent experience in logistics/supply chain.
  • At least 2 years of proven people management of small to medium-sized teams.
  • In-depth shipping knowledge, preferably within the pharmaceutical industry.
  • Knowledge of IATA/IMDG/ADT regulations (relevant qualifications preferable).
  • Strong knowledge of customs, import and export regulations.
  • Expertise in Health and Safety requirements with an understanding of managerial responsibilities.
  • Experience of working with ServiceNow and SAP.

Benefits:

  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and inclusive work environment.
  • The opportunity to work with a global leader in the life sciences industry.