Lounge Hospitality Lead
3 days ago
Responsibilities:
- Manage the front-of-house team, providing guidance and support to ensure excellent customer service
- Develop and implement effective sales strategies to drive revenue growth
- Monitor and report on key performance indicators (KPIs), making data-driven decisions to improve operations
Qualifications and Skills:
To excel in this role, you should have:
- A strong background in hospitality, preferably as a supervisor or team leader
- Proven experience in managing teams and leading by example
- Excellent communication and interpersonal skills
- Ability to work under pressure and meet deadlines
Benefits:
We offer a market-competitive salary of £30,000 - £35,000 per annum, depending on experience, plus a range of benefits, including tips, paid breaks, staff meals, discounts on food and drink, holidays, competitions, employee assistance programme, and career development opportunities.
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