Customer Service Operations Specialist
3 days ago
In this key role, you will be part of Civica's successful Healthcare Medical Billing Division, serving as the primary point of contact for multiple client accounts. With a focus on delivering exceptional customer service and administrative support, your expertise will be invaluable in managing billing, allocations, aged debt, and reconciliation.
To excel in this position, you should possess advanced numerical skills, financial knowledge, high-volume transaction handling experience, meticulous attention to detail, and outstanding communication skills, particularly over the phone.
You will be an integral part of our team, contributing to our mission by ensuring smooth operations and maintaining high standards of customer care. Your ability to manage multiple tasks, prioritize duties, and maintain accuracy in record-keeping will be vital to the success of this role.
A comprehensive remuneration package, including a salary of approximately £28,000 per annum, reflects the significance of this position and the level of responsibility involved. Our attractive benefits include flexible working arrangements, opportunities for career advancement, and the satisfaction of making a positive impact through our impactful solutions.
- Prominent employer in the healthcare sector
- Excellent work-life balance offered
- Ongoing training and development available
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