Delivery and Service Excellence Lead
3 weeks ago
This 12-month hybrid role offers a unique chance to work as a senior IT delivery manager in a dynamic and collaborative environment. Your primary responsibility will be to ensure the smooth delivery of IT services, managing relationships with key stakeholders and driving performance improvements. As a seasoned professional, you will bring extensive experience in IT service delivery, ideally progressing from a service desk/support background into technical service delivery. Your expertise will include adherence to ITIL principles and experience working with ServiceNow.About the Role:
- You will represent IT Service Delivery, acting as the main point of contact for business leaders and ensuring services align with business needs.
- Your focus will be on managing service performance in line with agreed SLAs and OLAs, while continuously seeking opportunities for improvement.
- Collaboration across multiple teams will be essential to deliver organisational goals and champion best practices in IT service management.
- You will work alongside a Major Incident Manager and be the face of IT for this and the UK business area.
- Acting as a change leader, you will support transformation and promote effective adoption of new systems and processes.
Salary: £65,000 - £80,000 per annum based on experience (hybrid contract). The role is ideal for someone with strong communication skills, able to engage at all levels, from C-suite to front-line end-users.
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Service Delivery Excellence Lead
1 week ago
London, Greater London, United Kingdom Integral UK LTD Full timeJob Description: Service Delivery Excellence LeadAs a Service Delivery Excellence Lead at Integral UK LTD, you will be responsible for ensuring the delivery of high-quality engineering services to our customers. This involves overseeing the operation of building services systems, managing shift teams, and implementing quality control measures.Key...
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Delivery Excellence Lead
2 weeks ago
London, Greater London, United Kingdom BWP - Beresford Wilson And Partners Full timeSenior Delivery PartnerAbout UsBWP (Beresford Wilson & Partners) is a leading real estate and infrastructure investment and development company that brings innovative solutions to life in the GCC market. Our team combines local market expertise with a global reach to deliver exceptional results.We are trusted human capital advisory specialists, and our...
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Service Delivery Excellence Lead
1 week ago
London, Greater London, United Kingdom HOUSE OF COMMONS Full timeJob DescriptionThe Parliamentary Security Department is looking for a Service Delivery and Compliance Manager to support the contract manager in delivering exceptional performance from suppliers. The successful candidate will have experience of working in customer-focused service delivery, leading individuals and teams, and managing relationships with...
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Delivery Excellence Lead
3 weeks ago
London, Greater London, United Kingdom BI:PROCSI Full timeJob Title**Head of Delivery** About the RoleWe are seeking an experienced and strategic **Head of Delivery** to lead our project delivery teams in achieving excellence and quality of service. As a key leader, you will oversee the successful delivery of solutions across Data Engineering, Data Science & Analytics, AI/GenAI, and software engineering...
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Delivery Excellence Lead
3 weeks ago
London, Greater London, United Kingdom Barclays Full timeAs a Delivery Excellence Lead at Barclays, you will play a critical role in ensuring the efficient delivery of large-scale technical projects and capabilities across the bank.The estimated salary for this role is £110,000 - £140,000 per annum, depending on experience.Responsibilities:Coordinating the delivery of multiple technical projects simultaneously,...
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Delivery Excellence Lead
2 weeks ago
London, Greater London, United Kingdom EPAM Full timeWe're looking for an experienced Senior Technical Delivery Manager to join our team in London and lead the delivery of complex projects.About the OpportunityTake ownership of end-to-end project delivery, ensuring they meet the required quality standards and are completed on time and within budgetCollaborate with cross-functional teams to identify and...
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Service Excellence Leader
3 weeks ago
London, Greater London, United Kingdom Crown Commercial Service Full timeAbout the RoleWe are seeking an experienced Service Excellence Leader to join our team at the Crown Commercial Service. As a key member of our leadership team, you will be responsible for leading the strategic direction and delivery of our digital services portfolio.Your primary objective will be to shape and implement modern service management practices...
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Delivery Excellence Lead
4 weeks ago
London, Greater London, United Kingdom Student Full timeAgile Delivery Manager RoleWe are seeking an experienced Agile Delivery Manager to lead our software delivery efforts at Student.com. In this role, you will be responsible for overseeing the delivery of small batches of value to our customers while ensuring seamless collaboration with our technology and product teams.Responsibilities:- Work closely with...
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Delivery Excellence Lead
3 weeks ago
London, Greater London, United Kingdom BI:PROCSI Full timeAbout the Role: BI:PROCSI is seeking an experienced Delivery Excellence Lead to drive the successful delivery of our solutions across Data Engineering, Data Science & Analytics, and AI/GenAI domains. This role requires a strong leader who can guide and oversee project teams, manage stakeholder relationships, and cultivate a culture of technical...
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Delivery Excellence Lead
1 week ago
London, Greater London, United Kingdom Langland Full timeJob Title: Delivery Excellence LeadWe are seeking an experienced Delivery Excellence Lead to join our team at Langland. In this role, you will be responsible for driving delivery excellence across multiple projects, ensuring that all projects are delivered on time, within budget, and to the required quality standards.The successful candidate will have a...
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Delivery Excellence Lead
3 weeks ago
London, Greater London, United Kingdom The JAM l Recruitment Specialists Full timeJob Title: Delivery Excellence LeadThe JAM Recruitment Specialists is seeking an experienced Delivery Excellence Lead to join our team. As a key member of our team, you will be responsible for leading the implementation of our SaaS product across Europe, ensuring high-quality deliveries that meet our clients' needs.About the Company:We are an award-winning...
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Delivery Excellence Lead
4 days ago
London, Greater London, United Kingdom Made Tech Full timeCompany OverviewMade Tech is a digital services company dedicated to creating human-centered technology that improves society. With a focus on collaboration and user-centric design, we aim to deliver innovative solutions for public services.SalaryThe estimated salary range for this position is £40,500 - £67,000 per year, commensurate with experience and...
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Area Lead
3 weeks ago
London, Greater London, United Kingdom MyBnk Full timeAbout UsMyBnk is a leading provider of financial education services, working tirelessly to empower young people and adults to take control of their financial futures. We're proud of our track record of success and our commitment to making a real difference in the communities we serve.Salary: £55,000-£70,000 per annum (dependent on location and...
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Director of Service Delivery Excellence
3 days ago
London, Greater London, United Kingdom Mace group Full timeJob DescriptionWe are seeking an experienced Operations Director to join our team in the pharmaceutical & life sciences sector. As a key member of our cost consultancy business, you will be responsible for end-to-end service delivery, ensuring client objectives are met through the delivery of a value-added cost management service.You will lead the...
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Leading Delivery Excellence
2 weeks ago
London, Greater London, United Kingdom Veritas Prime Full timeEstimated Salary: $150,000 - $220,000 per yearRole SummaryThe Delivery Manager at Veritas Prime is responsible for delivering high-quality SuccessFactors multi-module implementations. This involves evaluating system architecture, collaborating with project teams, and ensuring timely and cost-effective delivery.Key AccountabilitiesDelivery Excellence: Deliver...
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Delivery Excellence Lead
3 weeks ago
London, Greater London, United Kingdom C. Hoare & Co. Full timeJob DescriptionWe are seeking a highly motivated and experienced Delivery Excellence Lead to join our team at C. Hoare & Co.The successful candidate will be responsible for managing specific projects across the Chief Data Office, with a focus on data management and data science and analytics.The estimated salary for this role is £80,000 - £100,000 per...
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Delivery Excellence Lead
1 week ago
London, Greater London, United Kingdom Turner & Townsend Group Full timeAbout the RoleWe are seeking a Delivery Excellence Lead to join our team, responsible for embedding effective controls to monitor progress, manage issues and mitigate slippage to drive delivery and enable successful project outcomes.The successful candidate will have strong time management skills, quick thinking and ability to meet project deadlines as...
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Delivery Excellence Lead
1 week ago
London, Greater London, United Kingdom BrightBox Group Full timeJob Description: We are seeking an experienced Delivery Excellence Lead to drive the design and implementation of integration design standards and policies within BrightBox Group. As a key member of our team, you will be responsible for developing and managing project plans, timelines, and budgets to ensure successful delivery. You will also collaborate with...
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Agile Delivery Excellence Lead
2 weeks ago
London, Greater London, United Kingdom Mastek Full timeMastek is seeking an exceptional Agile Delivery Excellence Lead to spearhead the delivery of high-quality public services.We are committed to driving digital transformation and improving the lives of citizens through innovative solutions. As a key member of our team, you will be responsible for leading cross-functional teams in delivering user-centered,...
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Service Excellence Lead
3 weeks ago
London, Greater London, United Kingdom La Fosse Full timeService Excellence Lead Opportunity at La FosseWe are seeking an experienced Service Excellence Lead to join our team at La Fosse. The successful candidate will be responsible for driving service excellence across our organization, ensuring that our customers receive exceptional service and value.About the Role:Develop and implement effective service...