Frontline Customer Experience Specialist
4 weeks ago
About the Job
We're seeking a highly motivated and results-driven individual to join our team as a Customer Service Advisor at Glass Mill Leisure Centre in Lewisham, London.
As a key member of our team, you'll be responsible for delivering exceptional customer experiences, responding to enquiries, and converting them into memberships. You'll also have the opportunity to work closely with your colleagues to ensure our customer service standards are consistently high.
Your Key Responsibilities
- Respond to customer enquiries and convert them into memberships
- Provide excellent customer service, answering phone calls, handling transactions, and resolving customer queries
- Work collaboratively with your team to achieve sales targets and deliver exceptional customer experiences
- Maintain accurate records and reports, ensuring seamless communication within the team
The Ideal Candidate
We're looking for someone who is passionate about delivering exceptional customer experiences, has excellent communication skills, and is able to work well under pressure. If you're a motivated and results-driven individual who is eager to take on new challenges, we'd love to hear from you.
What We Offer
As a valued member of our team, you'll enjoy a range of benefits, including competitive salary (£25,000 - £30,000 per annum), comprehensive training and development opportunities, and access to exclusive discounts on our leisure facilities.
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