Frontline Customer Experience Specialist

4 weeks ago


London, Greater London, United Kingdom GLL Full time

About the Job

We're seeking a highly motivated and results-driven individual to join our team as a Customer Service Advisor at Glass Mill Leisure Centre in Lewisham, London.

As a key member of our team, you'll be responsible for delivering exceptional customer experiences, responding to enquiries, and converting them into memberships. You'll also have the opportunity to work closely with your colleagues to ensure our customer service standards are consistently high.

Your Key Responsibilities

  • Respond to customer enquiries and convert them into memberships
  • Provide excellent customer service, answering phone calls, handling transactions, and resolving customer queries
  • Work collaboratively with your team to achieve sales targets and deliver exceptional customer experiences
  • Maintain accurate records and reports, ensuring seamless communication within the team

The Ideal Candidate

We're looking for someone who is passionate about delivering exceptional customer experiences, has excellent communication skills, and is able to work well under pressure. If you're a motivated and results-driven individual who is eager to take on new challenges, we'd love to hear from you.

What We Offer

As a valued member of our team, you'll enjoy a range of benefits, including competitive salary (£25,000 - £30,000 per annum), comprehensive training and development opportunities, and access to exclusive discounts on our leisure facilities.



  • London, Greater London, United Kingdom Yoobic, Ltd. (Italy) Full time

    **Yoobic, Ltd. (Italy)** is a leading provider of mobile solutions for business leaders and frontline teams. We are seeking an experienced **Customer Experience Specialist** to join our team.About the RoleThis is a unique opportunity to work with our Strategic Account Executives, building operations and qualifying opportunities. You will lead technical...


  • London, Greater London, United Kingdom Black & White Recruitment Full time

    About This Role">We are seeking a skilled Frontline Support Specialist to join our client's growing customer service team. As a key member of the team, you will provide exceptional support to customers through various communication channels.Responsibilities">Deliver high-quality customer service, responding promptly to customer inquiries and resolving issues...


  • London, Greater London, United Kingdom Vodafone Full time

    About the RoleWe are seeking an experienced professional to join our team as a Customer Experience Improvement Specialist, based in London. As part of our hybrid working approach, you will have the flexibility to work from home or in our office 2-3 days per week.Your primary responsibility will be to identify and implement customer experience changes...


  • London, Greater London, United Kingdom Levy UK Full time

    About Levy UK & IrelandWe're a vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.Focused on 'doing the right thing' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the...


  • London, Greater London, United Kingdom Frontline Healthcare Full time

    As a Perioperative Lead Specialist at Frontline Healthcare, you will play a crucial role in delivering high-quality patient care and leading a team of experienced professionals.About the RoleThis full-time position involves working a flexible shift pattern, with the opportunity to make a real difference in the lives of our patients.Key ResponsibilitiesTo...


  • London, Greater London, United Kingdom Inamo Restaurants Full time

    Hospitality Frontline ManagerWe are seeking a highly motivated and experienced Hospitality Frontline Manager to join our team at Inamo Restaurants. This is a fantastic opportunity for someone who enjoys interacting with people, providing exceptional service, and being part of a dynamic and fast-paced environment.Salary: £40k - £60k per annum, depending on...

  • Frontline Enforcer

    2 weeks ago


    London, Greater London, United Kingdom Web4 Community Full time

    Frontline EnforcerWeb4 Community seeks a Frontline Enforcer to join our team and contribute to maintaining public safety and order in our communities.The estimated salary for this role is £26,114 - £32,111 per annum, depending on location and experience.Job DescriptionYour key responsibilities will include:• Working closely with your team to address...


  • London, Greater London, United Kingdom Frontline Healthcare Full time

    About the RoleFrontline Healthcare is committed to delivering high-quality patient care and is seeking a Hand Therapy Specialist to join our physiotherapy department. This is a part-time role, requiring 23 hours of work per week, covering a flexible shift pattern.The successful candidate will be responsible for providing specialist assessment and treatment...


  • London, Greater London, United Kingdom Investigo Full time

    Role Overview"As a Frontline Customer Service Professional, you will be the first point of contact for our clients, providing support via phone, email, and in-person. You will be required to troubleshoot and resolve technical issues related to hardware and software, as well as provide advice and guidance on ICT services.Key Responsibilities"* Provide...


  • London, Greater London, United Kingdom Sanctuary Personnel Ltd Full time

    About the Job:This is an exciting opportunity for an experienced Frontline Social Care Professional to join our team as a Social Work Specialist in the Duty and Assessment team. The successful candidate will work on a 3-month contract, providing full-time support to our clients in Bootle.Job Description:As a Frontline Social Care Professional, you will be...


  • London, Greater London, United Kingdom Pinnacle Group Limited Full time

    Pinnacle Group Limited seeks an accomplished Frontline Housing Manager to lead their team in delivering high-quality leasehold and frontline services across their extensive portfolio of Affordable homes.About the Job:In this dynamic role, you will oversee the management of service charge processes, ensuring seamless communication with customers,...


  • London, Greater London, United Kingdom Charles Hunter Associates Full time

    Job Description: We are looking for a dedicated Child Protection Specialist to join our team. In this role, you will be responsible for progressing work within the statutory framework for Looked After Children, ensuring reviews, personal education planning meetings, and medicals are progressed within statutory timescales.Key Responsibilities: The successful...

  • Experience Manager

    4 weeks ago


    London, Greater London, United Kingdom Vodafone Full time

    About the RoleWe are seeking an experienced manager to join our team as a Customer Experience Improvement Manager. As a key member of our end-to-end customer experience team, you will be responsible for understanding and driving the customer experience changes required to meet our strategic ambitions.The role is focused on using data and partnering with...


  • London, Greater London, United Kingdom Sona Full time

    About the Role\We're seeking a skilled Frontline Business Development Representative to join our team at Sona, a leading provider of workforce management solutions for frontline teams. As a key member of our sales team, you will be responsible for driving growth and engagement with our target audiences through outbound marketing and automation...


  • London, Greater London, United Kingdom Church Army Full time

    We are seeking a Frontline Support Ambassador to deliver exceptional customer experiences, ensuring all who visit the Marylebone Project feel valued and welcomed. As a key representative of our organization, you will embody our values and culture impeccably.This role requires a positive individual with a great friendly attitude, passionate about ensuring...


  • London, Greater London, United Kingdom Nuffield Health Brentwood Full time

    Job Title: Healthcare Frontline ProfessionalAbout the Role:Nuffield Health is seeking a dedicated and empathetic individual to join our team as a Healthcare Frontline Professional. As a key member of our reception and café team, you will be responsible for creating a welcoming atmosphere for our members and visitors.Responsibilities:- Provide exceptional...


  • London, Greater London, United Kingdom Charles Hunter Associates Full time

    We are currently looking for a highly skilled and dedicated Frontline Child Protection Professional to join our Specialist Court Team. As a key member of the team, you will be responsible for handling complex cases involving child protection and working collaboratively with other Children's teams.This is an excellent opportunity for a social worker who has a...

  • Clinical Therapist

    3 days ago


    London, Greater London, United Kingdom Frontline Healthcare Full time

    Job Title: Clinical TherapistWe are seeking a highly skilled Clinical Therapist to join our team at Frontline Healthcare. The successful candidate will be responsible for providing specialist assessment and treatment for patients with hand and wrist conditions.This is a part-time role requiring 23 hours of work per week, covering a flexible shift pattern. We...


  • London, Greater London, United Kingdom ST PAULS SCHOOL Full time

    Join Our Team as a Part-Time ReceptionistWe are seeking a friendly and approachable part-time Reception and Administrative Specialist to join our team at St Paul's Juniors.This role involves providing frontline support to parents, pupils, and visitors, as well as undertaking various administrative tasks such as monitoring registration and completing absence...

  • Frontline Ambassador

    4 weeks ago


    London, Greater London, United Kingdom Clermont Hotel Group Full time

    About the Role:We are seeking a highly motivated and charismatic Frontline Ambassador to join our team at The Cumberland, a premier hotel in the heart of London. As a key member of our Guest Service team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.As the face of our hotel,...