IT Support Apprentice

3 days ago


London, Greater London, United Kingdom Albert Goodman Full time
About the Role

We are seeking a highly motivated and enthusiastic IT Support Apprentice to join our team at Albert Goodman. As an IT Support Apprentice, you will play a key role in providing exceptional support to our employees and customers, ensuring that our IT systems and services are running smoothly and efficiently.

Key Responsibilities
  • Provide first-line support to employees and customers via phone, email, and in-person
  • Troubleshoot and resolve technical issues with hardware, software, and network systems
  • Collaborate with the IT team to identify and implement solutions to improve IT services
  • Develop and maintain knowledge of IT systems, software, and technologies
  • Participate in training and development programs to enhance technical skills and knowledge
Requirements
  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic knowledge of IT systems and software
  • Willingness to learn and develop technical skills
What We Offer
  • Competitive salary and benefits package
  • Opportunity to work with a dynamic and supportive team
  • Comprehensive training and development programs
  • Flexible working hours and remote work options
  • Access to the latest technology and tools

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