Technical Support Coordinator

2 hours ago


Birmingham, Birmingham, United Kingdom Elite Consultancy Network Full time
Company Overview

The Elite Consultancy Network is a global brand that offers a unique opportunity for technical focused individuals within construction equipment. Our team is looking for a Technical Service Coordinator to support the service centre office team with extensive technical knowledge.

This role requires a strong understanding of current machine systems, which could be beneficial if you have experience on the tools or are currently working as a technical service co-ordinator. You will work closely with the Service Delivery Manager and deputise for them in their absence.

Based on your skills and qualifications, we estimate an annual salary of £45,000 - £55,000.

Job Description
  • Be the first line of escalation for technical support issues within the Service Co-ordination team.
  • Support the Service Delivery Manager with identification of training and development requirements of Engineers.
  • Action and quote for any additional repairs highlighted from Engineer reports or machine workshop inspections.

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