Technical Service Coordinator Assistant

3 weeks ago


Birmingham, Birmingham, United Kingdom Kate+Co Full time
Technical Service Coordinator Opportunity

Kate&Co is seeking a skilled Technical Service Coordinator to join our team.

Key Responsibilities:

  • Provide excellent customer service and support.
  • Manage the delivery of quotations, sales, and invoicing processes.
  • Prepare spare parts lists and understand technical drawings and part specifications.
  • Cross-reference parts numbers with drawings and specifications.
  • Handle customer complaints and provide effective solutions.
  • Coordinate service activities to ensure efficiency and compliance.
  • Maintain strong relationships with customers.
  • Arrange collection and shipment of parts between the UK and Europe.

Requirements:

  • Strong IT skills, including MS Office.
  • Proven customer support experience.
  • Excellent attention to detail and problem-solving.
  • Excellent written and verbal communication skills.
  • Previous experience in administration within a manufacturing environment is desirable.
  • Candidate must be able to travel to the office.

Please submit your CV to apply for this role.



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