Service Delivery Lead
3 weeks ago
We are looking for a highly skilled and experienced Field Service Team Lead to join our client's team on a permanent basis. As a Field Service Team Lead, you will be responsible for leading a team of engineers to deliver exceptional service to our clients.
The key responsibilities of this role include:
- Leading and managing a team of field engineers to ensure efficient maintenance and repair of equipment.
- Providing coaching and training to enhance technical skills and operational efficiency among team members.
- Ensuring adherence to health and safety protocols, including risk assessments and safe work practices.
- Managing resource levels effectively, collaborating with the Service Delivery manager and Ops Director.
This is an exciting opportunity for someone who wants to develop and manage the field service budget, identify opportunities for process improvements, and implement best practices to enhance operational efficiency and service quality.
RequirementsTo be considered for this role, you must have:
- Proven management experience in the construction and/or utilities industry.
- Proven Field Service Engineer experience.
- Excellent communication and interpersonal skills.
The estimated salary for this position is £55,000 - £65,000 per annum, depending on experience.
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