Corporate Hospitality Ambassador

2 days ago

London, Greater London, United Kingdom Rapport Guest Services Full time

Job Summary

Rapport Guest Services is seeking a highly skilled and experienced Corporate Receptionist to join our team. As a key member of our front desk team, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our clients.

Key Responsibilities

  • Provide warm and welcoming service to guests, ensuring their needs are met and exceeded.
  • Manage guest check-in and check-out processes, including issuing access passes and resolving any issues that may arise.
  • Assist internal guests with their queries and provide directions to various areas of the building.
  • Develop and maintain a thorough knowledge of the building and surrounding area, including local amenities and services.
  • Stay up-to-date on ongoing events and activities, ensuring a smooth process for guest arrivals and departures.

Requirements

  • Proven experience in a similar corporate reception role, with a strong track record of delivering exceptional guest service.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and clients.
  • Ability to work independently and as part of a team, with a flexible and adaptable approach to changing priorities.
  • Strong presentation skills, with a professional and friendly demeanor that reflects positively on Rapport Guest Services.
  • Passion for delivering outstanding service and creating long-lasting relationships with clients.

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