CRM Technical Support and Learning Expert

1 month ago


Cardiff, Cardiff, United Kingdom Chandlerkbs Full time
Job Overview

We're seeking a highly skilled Customer Support and Training Specialist to join our dynamic team at Chandlerkbs. As a key member of our support team, you'll play a crucial role in ensuring our clients receive exceptional support and training.

Key Responsibilities

Your primary responsibilities will include:

  1. Providing first-line support to end users of Cumming's Dynamics 365 Sales;
  2. Collaborating with the CRM team to stay up-to-date on feature releases and create systems to monitor usage and identify trends;
  3. Identifying 'power users' and working with SMEs and business decision makers to address training needs;
  4. Motivating others by helping them build their skills and capabilities within an ever-evolving system.
Benefits and Compensation

We offer a competitive salary of around £42,000 per annum, plus a comprehensive benefits package including holiday entitlement, pension scheme, and access to ongoing training and development opportunities.

Qualifications and Skills

To succeed in this role, you'll need:

  • A minimum of one year's experience providing ongoing support for end users;
  • A minimum of two years' experience conducting user training sessions;
  • Previous experience with Microsoft Dynamics 365 Sales and/or Customer Engagement;
  • Familiarity with CRM systems and practices;
  • Strong communication and interpersonal skills.


  • Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Full time

    Role Overview: Technical Commercial ExpertAbout the Role:We are seeking a skilled technical commercial expert to provide technical support and guidance to clients in the engineering, construction, and infrastructure sectors.Your Key Responsibilities:To provide technical expertise and support to clients, ensuring they receive optimal solutions to meet their...


  • Cardiff, Cardiff, United Kingdom CV-Library Full time

    Job Description\As a Technical Support Professional, you will be responsible for providing expert technical support, training, and direction to staff, ensuring that our IT systems align with our business objectives and maintain smooth operations.\Key Responsibilities:\\Monitoring and managing the IT ServiceDesk system (1st and 2nd line support)\Installing,...


  • Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Limited Full time £30,000

    Technical Sales ExpertRise Technical Recruitment Limited is seeking a skilled Technical Sales Expert to join our team. As a key member of our sales team, you will be responsible for driving business growth by identifying new opportunities and building strong relationships with clients.We are looking for someone with a background in technical sales or...


  • Cardiff, Cardiff, United Kingdom Medi2data Full time

    Job Description: Technical Support SpecialistThis is an exciting opportunity to join our team as a Technical Support Specialist, providing technical support and assistance to end-users, troubleshooting hardware and application issues, resolving tickets in a timely manner.The successful candidate will be responsible for developing and maintaining...


  • Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Limited Full time

    About Us">We are a leading technical recruitment agency, specializing in providing expert solutions for engineering and construction projects.">As a Technical Sales Engineer at Rise Technical Recruitment Limited, you will play a crucial role in delivering successful projects to our clients.">Your Responsibilities:">">You will work closely with clients to...

  • Technical Expert

    3 weeks ago


    Cardiff, Cardiff, United Kingdom Last Mile Infrastructure Limited Full time

    About the RoleWe are seeking a highly skilled Technical Expert to join our team in Cardiff or Swindon. As a Technical Expert, you will be responsible for leading the delivery of asset adoption processes for wastewater projects.Your primary objective will be to ensure asset quality throughout the construction phase and oversee the completion of asset vesting...


  • Cardiff, Cardiff, United Kingdom Wilmington plc Full time

    We are seeking a Technical Support Engineer to join our IT team at Wilmington plc. As a Technical Support Engineer, you will play a vital key part in supporting a wide range of technologies, software, hardware, and cloud-based services.About the RoleIn this role, you will help ensure that our IT systems align with our business objectives and maintain smooth...


  • Cardiff, Cardiff, United Kingdom CV Library Full time

    Job Summary">We are seeking a Technical Solutions Expert to join our team in Cardiff/Newport. The successful candidate will have a strong background in desktop infrastructure, excellent communication and collaboration skills, and a passion for delivering exceptional customer service.">The key responsibilities of this role include:">">Collaborating with...


  • Cardiff, Cardiff, United Kingdom Sanderson Recruitment Plc Full time

    Job Title: Technical Claims ExpertWe are seeking an experienced Technical Claims Expert with a background in commercial property claims and legal litigation. This is a unique opportunity to leverage your expertise and drive business growth through new product launches.About the Role:Manage claims across our product suite, including business interruption...


  • Cardiff, Cardiff, United Kingdom Hr Careers & Nationwide Recruitment Service (Nrs) Full time

    Job Title:Learning and Development ExpertAbout the Company:Hr Careers & Nationwide Recruitment Service (Nrs) is a leading recruitment agency providing innovative solutions to our clients.We are currently seeking an experienced Learning and Development expert to join our team and deliver training in care homes across Cardiff and Swansea.Key...

  • HR Consultant Expert

    4 weeks ago


    Cardiff, Cardiff, United Kingdom Consensus Support Full time

    Job SummaryWe are seeking a skilled HR Consultant to join our team at Consensus Support. As an HR Consultant, you will provide expert advice and support to managers and employees, ensuring that the organization follows best practice in staff management and employment law.The ideal candidate will have experience in HR advisory services, excellent...


  • Cardiff, Cardiff, United Kingdom Educators Wales Full time

    Work-Based Learning Expert PositionWe have an exciting opportunity for a Work-Based Learning Expert to join our team at Educators Wales. As a Work-Based Learning Expert, you will play a crucial role in shaping the future of education and training, working closely with employers and learners to deliver outstanding results.About the Role:To assess and progress...


  • Cardiff, Cardiff, United Kingdom Astutis Careers Full time

    Astutis Careers is looking for a Technical Solutions Expert to join our IT team. In this role, you will play a crucial part in ensuring that our IT systems are aligned with our business objectives and operate smoothly.You will be responsible for maintaining and troubleshooting IT systems, providing technical guidance and support to colleagues, and...

  • Electronics Expert

    4 weeks ago


    Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Limited Full time

    We are seeking a highly skilled Electronics Expert to join our team as an Electronic and Software Team Manager.About the Role:Manage and lead the Electronic and Software Teams in a medical device manufacturer.Oversee engineering projects and new product development for both electronic and software teams.Drive improvement of existing product ranges.About...


  • Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Limited Full time £30,000

    Job Description:Rise Technical Recruitment Limited is seeking a skilled Technical Sales Engineer to join our team. This role will focus on the engineering, construction, and infrastructure sectors.About the Role:This is an excellent opportunity for someone from a technical sales or commercial background looking to develop their career in a dynamic industry....


  • Cardiff, Cardiff, United Kingdom Chandlerkbs Full time

    About the PositionWe are seeking a highly skilled Technical Training Professional to join our team at Chandlerkbs in Cardiff. The ideal candidate will have a strong background in CRM systems, excellent communication skills, and a passion for delivering outstanding customer service.Job DescriptionThe successful candidate will be responsible for providing...


  • Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Full time

    About the Opportunity: We are seeking an experienced Technical Sales Engineer to join our team, responsible for developing and implementing effective sales strategies to drive business growth and revenue. This is an exciting opportunity to join a rapidly expanding company, with a bespoke product range and exciting projects underway moving into 2024.Job...


  • Cardiff, Cardiff, United Kingdom Calco Services Full time

    About This Job:">We are seeking a highly experienced BMS engineer to join our team at Calco Services. The successful candidate will be responsible for providing technical support and maintenance to our clients' buildings across London, ensuring that all systems are running efficiently and effectively.">About Us:">Calco Services is a leading provider of...


  • Cardiff, Cardiff, United Kingdom Bennett and Game Recruitment LTD Full time

    Job DescriptionThis is a fantastic opportunity for a skilled Chiller Engineer to join our team at Bennett and Game Recruitment LTD. We are looking for someone with a strong background in refrigeration, air conditioning, or chiller systems, who can provide expert advice and guidance to clients and colleagues.Responsibilities and Requirements:Performing...

  • Relationships Expert

    4 weeks ago


    Cardiff, Cardiff, United Kingdom LexisNexis Risk Solutions Full time

    LexisNexis Risk Solutions: Delivering Exceptional Customer ExperiencesWe are committed to providing innovative solutions that empower businesses to assess and mitigate risk. As a key member of our team, you will play a vital role in delivering exceptional customer experiences.In this role, you will work closely with sales teams and internal stakeholders to...