Relationships Expert

1 day ago


Cardiff, Cardiff, United Kingdom LexisNexis Risk Solutions Full time
LexisNexis Risk Solutions: Delivering Exceptional Customer Experiences

We are committed to providing innovative solutions that empower businesses to assess and mitigate risk. As a key member of our team, you will play a vital role in delivering exceptional customer experiences.

In this role, you will work closely with sales teams and internal stakeholders to ensure the business meets its objectives. Your primary focus will be on providing tailored support to clients, handling their queries, and maintaining accurate records within our CRM system.

Key responsibilities include:

  • Collaborating with cross-functional teams to deliver a seamless customer experience.
  • Providing expert guidance and support to clients during critical times, ensuring their needs are met and expectations exceeded.
  • Maintaining accurate and up-to-date customer information within our CRM system, ensuring data integrity and consistency.

To succeed in this role, you should have a strong understanding of B2B environments, excellent communication skills, and the ability to deliver results under pressure. Experience working with high-value corporate clients is essential, as is proficiency in Microsoft applications and a keen eye for detail.

With a salary estimated at $65,000-$85,000 per annum, this role offers a great opportunity to grow your career and contribute to the success of our team.


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