Senior Commercial Claims Expert

5 days ago


Cardiff, Cardiff, United Kingdom Sanderson Recruitment Full time

We are seeking a highly skilled Senior Commercial Claims Expert to join our team at Sanderson Recruitment. As a key member of our growing business, you will be responsible for managing claims across our product suite and providing expert support to customers throughout their claim journey.

Job Description:

Company Overview

Sanderson Recruitment is a leading recruitment agency specialising in the insurance industry. We pride ourselves on building strong relationships with our clients and candidates, and we're committed to delivering exceptional results.

Salary:

The estimated salary for this role is £40,000 - £60,000 per annum, depending on experience. This figure includes a competitive bonus structure and benefits package.

Key Responsibilities:

  • Manage claims across multiple products, including commercial property claims.
  • Provide expert support to customers throughout their claim journey, including managing fraud concerns and gathering evidence.
  • Instruct and collaborate with claims partners, such as brokers, lawyers, investigators, and assessors.
  • Identify and manage opportunities for process improvements and implement changes to enhance our claims handling processes.
  • Develop and maintain relationships with claims partners, including updating existing processes and creating new ones.
  • Train and develop less experienced staff members.

Required Skills and Qualifications:

  • Experience in handling commercial claims across multiple products.
  • A proven track record of working with multiple partners, including brokers, TPAs, lawyers, investigators, and loss adjustors.
  • Expertise in managing claims fraud and confidence in using digital platforms, such as policy admin systems, claims management platforms, and data platforms.
  • The ability to adapt to changes in a fast-paced start-up environment.
  • Experience with Property Claims and business interruption claims is desirable.

Benefits:

Our comprehensive benefits package includes 33 days' holiday (increasing with length of service), a competitive bonus structure, and access to ongoing training and development opportunities.



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