Commercial Insurance Claims Specialist

4 weeks ago


Cardiff, Cardiff, United Kingdom MERJE Full time

We are seeking a skilled Technical Claims Handler to join our dynamic team at Merje. This exciting opportunity allows you to manage commercial claims across multiple products, collaborate with various partners, and contribute to the growth of a leading financial services company.

MERJE specializes in providing personalized commercial insurance policies for small businesses. Our product range includes Tools & Materials, Public Liability, Employers Liability, and more. We strive to support small businesses in thriving through our tailored products and services.

The Technical Claims Handler role plays a crucial part in supporting customers during their claims process. This position offers the chance to work with a growing team in a new business, ideal for someone with a commercial claims background seeking a challenging and rewarding career.

Key Responsibilities:

  • Managing claims across multiple products, including Tools & Materials, Public Liability, and Employers Liability.
  • Collaborating with claims partners, such as brokers, lawyers, and assessors.
  • Identifying and managing fraud concerns to ensure fair and timely claims resolutions.
  • Setting claims reserves and making payments in a timely and accurate manner.
  • Acting as a subject matter expert for commercial claims, providing guidance and support to colleagues and clients.

This role requires experience in handling commercial claims across multiple products, a proven track record of working with multiple partners, and expertise in managing claims fraud. Proficiency in using various digital platforms is also essential. If you're an experienced Technical Claims Handler looking for a new challenge, please get in touch.



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