Insurance Claims Coordinator

2 weeks ago


Cardiff, Cardiff, United Kingdom Admiral Group Plc Full time

Company Overview

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We are a leading insurance provider, dedicated to delivering exceptional customer service. Our phone-based contact centre is at the heart of our business, and we're seeking a highly motivated and detail-oriented individual to join our team as a New Client Unit Handler.

About the Role

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  • Work on a rotating shift pattern, making calls and setting up new claims after comprehensive training
  • Benefit from ongoing training to stay up-to-date with the latest policies and procedures

Job Description

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The successful candidate will be responsible for setting up new claims and delivering exceptional customer service. This role requires excellent attention to detail, great listening skills, and a calm, professional phone manner.

Required Skills and Qualifications

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No prior insurance or law experience is required, as full and extensive training will be provided. We're looking for a motivated and detail-oriented individual who can thrive in a fast-paced environment.

Benefits

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  • A competitive salary: £24,000 - £28,000 per annum, depending on location and experience
  • 33 days holiday (including bank holidays) increasing to 38 days with length of service
  • Option to buy or sell up to five days of annual leave
  • A diverse and inclusive work environment with opportunities for career growth

What We Offer

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In addition to a competitive salary, we offer a range of benefits designed to support your career growth and well-being. If you're looking for a challenging and rewarding role, we'd love to hear from you.



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