Automotive Claims Coordinator

3 days ago


Cardiff, Cardiff, United Kingdom International Medical Group Full time

Job Overview: Automotive Claims Coordinator

We are seeking an experienced Automotive Claims Coordinator to join our team at International Medical Group. As an Automotive Claims Coordinator, you will be responsible for processing claims accurately and efficiently within policy terms and conditions.

Key Responsibilities:

  • Process claims accurately and efficiently within policy terms and conditions, determining insurance coverage and benefits available.
  • Investigate and resolve queries on new and previously adjudicated claims.
  • Interact with insured members, medical providers, underwriters, and other third parties by phone and email, maintaining quality standards and ensuring outcomes are compliant with policy terms and conditions and handled within regulatory requirements.

Requirements:

  • Experience in a healthcare setting, handling travel, medical, or personal accident claims.
  • Private medical insurance or international private medical insurance experience is an advantage.
  • Ability to follow processes and collect and process data in a friendly and professional manner.
  • Excellent written and verbal communication skills, understanding remote correspondence and non-English speaking members.
  • PC skills with a good knowledge of Microsoft packages, ideally with advanced knowledge of MS Teams, Outlook, Word, and Excel.

Benefits:

  • Competitive Salary of £23,000 - £25,000 (Depending on Experience)
  • Hybrid / Fully Remote Working
  • Bupa dental insurance, healthshield cash plan, travel insurance, 22 days leave, and 9 bank holidays.

Estimated Salary Range: £23,000 - £25,000 per annum based on the UK location.



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