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Customer Service Representative
2 months ago
Job Summary:
We are seeking a skilled Customer Service Advisor to join our team at Novax Recruitment. As a Customer Service Advisor, you will be responsible for providing exceptional customer service, handling incoming calls and enquiries, and signposting for services within our client.
Key Responsibilities:
- Providing customer service and handling incoming calls and enquiries
- Signposting for services within the client and handling complaints if they arise
- Taking payments over the phone and assisting with applications and form completion
- General ad hoc administrative tasks as required by management
Requirements:
- Experience working in a call centre/contact centre environment
- Public sector environment experience preferred
About the Role:
This is a contract position working full time hours. If you have a passion for delivering exceptional customer service and are looking for a new challenge, we encourage you to apply.
