Customer Service Representative

2 weeks ago


Portsmouth, Portsmouth, United Kingdom The Body Shop Full time

About the Role

We are seeking a skilled Customer Service Representative to join our team at The Body Shop. As a key member of our store team, you will be responsible for delivering exceptional customer service and supporting the store management team in driving sales and profit.

Key Responsibilities

  • Provide outstanding customer service and build strong relationships with customers
  • Support the store management team in achieving sales and profit targets
  • Upsell and promote products to customers
  • Work collaboratively with colleagues to achieve store goals

What We Look For

  • Strong interpersonal skills and ability to build rapport with customers
  • Excellent communication and listening skills
  • A genuine passion for beauty and the retail industry
  • Open availability for evening, weekend, and holiday shifts

About The Body Shop

We are a pioneering cruelty-free beauty brand with a commitment to ethics and sustainability. We are passionate about empowering individuals to live more sustainably and promoting positive change in the world.



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