Customer Service Representative
3 weeks ago
About the Role
We are seeking a Customer Service Representative to join our team at Tesco Farlington Express. As a key member of our store team, you will be responsible for delivering exceptional customer service, working closely with colleagues to ensure a seamless shopping experience.
Key Responsibilities
- Provide outstanding customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring high standards of customer service and store appearance.
- Process transactions accurately and efficiently, handling customer payments and returns.
- Participate in visual merchandising and stock management activities to maintain a visually appealing store environment.
- Contribute to achieving sales targets by promoting products and services to customers.
What We Offer
- A competitive hourly rate, with opportunities for pay progression.
- A comprehensive training program to develop your skills and knowledge.
- A supportive and inclusive work environment, with opportunities for career advancement.
- A range of benefits, including discounts on Tesco products and services, and access to our colleague networks.
Requirements
- Excellent communication and interpersonal skills.
- A passion for delivering exceptional customer service.
- Ability to work effectively in a fast-paced environment.
- Basic math skills and accuracy when handling customer transactions.
What's Next
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, including your resume and a cover letter outlining your relevant experience and skills.
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