Customer Relationship Manager

4 days ago


Cardiff, Cardiff, United Kingdom LexisNexis Risk Solutions UK Ltd. Company Full time

About the Role

We are seeking a highly skilled Customer Relationship Manager to join our team at LexisNexis Risk Solutions UK Ltd. Company. As a key member of our Business Services team, you will be responsible for delivering an exceptional customer experience for our prospect and existing business clients.

Key Responsibilities:

  • Partner with our sales teams and internal stakeholders to ensure seamless collaboration and achieve business goals.
  • Provide tailored support to our clients during critical times, such as contracting or renewing, to ensure a frictionless experience.
  • Be the primary point of contact for our clients, handling incoming queries and ensuring accurate and up-to-date customer information in our CRM system.
  • Develop and maintain strong relationships with our clients, understanding their needs and providing solutions to drive business growth.

Requirements:

  • Proven experience in a B2B environment with high-value corporate clients.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
  • Strong administrative background and proficiency in Microsoft applications.
  • A customer-first mindset, with a focus on delivering results and driving business growth.

What We Offer:

As a Customer Relationship Manager at LexisNexis Risk Solutions UK Ltd. Company, you will have the opportunity to work with a talented team, develop your skills and expertise, and make a real impact on our business.

Join Our Team:

If you are a motivated and results-driven individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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