Customer Service Representative

4 days ago


Hereford, Herefordshire, United Kingdom TSB Bank plc Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Consultant. As a key member of our branch team, you will play a vital role in delivering exceptional customer service and building strong relationships with our customers.

Key Responsibilities
  • Provide exceptional customer service in person, over the phone, and through video calls.
  • Help customers build confidence in using our banking services and products.
  • Respond to customer enquiries, address their needs, and proactively educate them about our services.
  • Work collaboratively with the team to improve overall customer satisfaction.
  • Develop a comprehensive set of skills to educate and assist customers in digitally self-serving using our online banking and mobile app.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong problem-solving skills and ability to think critically.
  • Collaborative approach and willingness to work as part of a team.
  • Ability to develop a comprehensive set of skills to educate and assist customers in digitally self-serving.
What We Offer
  • A competitive salary of £23,200 from day one.
  • An excellent benefits package, including a 9% cash allowance, variable pay award, company pension, and private healthcare.
  • 25 days' holiday plus bank holidays.
About Us

TSB Bank plc is a leading financial services provider committed to delivering Money Confidence to our customers and communities. We are passionate about creating a workplace that is inclusive, diverse, and supportive of our colleagues' growth and development.



  • Hereford, Herefordshire, United Kingdom Chartwells - Independent Full time

    {"title": "Customer Service Assistant", "description": "Deliver Exceptional Customer ExperienceWe are seeking a passionate and friendly Customer Service Assistant to join our team at Chartwells - Independent. As a key member of our team, you will contribute to delivering exceptional customer experience in a fast-paced environment.As a Customer Service...


  • Hereford, Herefordshire, United Kingdom Chartwells - Independent Full time

    {"title": "Customer Service Assistant", "description": "Deliver Exceptional Customer ExperienceWe are seeking a passionate and friendly Customer Service Assistant to join our team at Chartwells - Independent. As a key member of our team, you will contribute to delivering exceptional customer experience in a fast-paced environment.As a Customer Service...


  • Hereford, Herefordshire, United Kingdom Sainsbury's Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team as an Online Assistant. In this role, you will be responsible for ensuring that our customers receive exceptional service and support throughout their online shopping experience.Key ResponsibilitiesPick and pack customer orders with accuracy...


  • Hereford, Herefordshire, United Kingdom Sainsbury's Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team as an Online Assistant. In this role, you will be responsible for ensuring that our customers receive exceptional service and support throughout their online shopping experience.Key ResponsibilitiesPick and pack customer orders with accuracy...


  • Hereford, Herefordshire, United Kingdom Chartwells - Independent Full time

    {"title": "Customer Service Assistant", "description": "Deliver Exceptional Customer ExperienceWe are seeking a talented Customer Service Assistant to join our team at Chartwells - Independent. As a key member of our team, you will contribute to delivering exceptional customer experience in a fast-paced environment.Key Responsibilities:Prepare and present...


  • Hereford, Herefordshire, United Kingdom Chartwells - Independent Full time

    {"title": "Customer Service Assistant", "description": "Deliver Exceptional Customer ExperienceWe are seeking a talented Customer Service Assistant to join our team at Chartwells - Independent. As a key member of our team, you will contribute to delivering exceptional customer experience in a fast-paced environment.Key Responsibilities:Prepare and present...


  • Hereford, Herefordshire, United Kingdom Warner Hotels Full time

    Job SummaryWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at Warner Hotels in Hereford. As a key member of our reception team, you will be responsible for delivering exceptional customer service and ensuring a smooth and welcoming experience for our guests.Key ResponsibilitiesProvide exceptional customer service to...


  • Hereford, Herefordshire, United Kingdom Taurus Healthcare Limited Full time

    Position Overview * Taurus Healthcare Ltd is seeking candidates for this role on behalf of a reputable medical practice.* We are looking for a dedicated healthcare customer service representative to become a vital part of our dynamic and supportive team. The role requires flexibility in working hours, with shifts scheduled between morning and evening, Monday...


  • Hereford, Herefordshire, United Kingdom Chartwells - Independent Full time

    About Chartwells - IndependentChartwells - Independent is a leading provider of food and beverage services to schools, universities, and other educational institutions. We are committed to delivering exceptional customer experiences and providing high-quality food and services that meet the needs of our clients and customers.Job SummaryWe are seeking a...


  • Hereford, Herefordshire, United Kingdom Chartwells - Independent Full time

    About Chartwells - IndependentChartwells - Independent is a leading provider of food and beverage services to schools, universities, and other educational institutions. We are committed to delivering exceptional customer experiences and providing high-quality food and services that meet the needs of our clients and customers.Job SummaryWe are seeking a...


  • Hereford, Herefordshire, United Kingdom Pavers Shoes Full time

    {"title": "Customer Advisor", "description": "Deliver Exceptional Customer ServiceWe are seeking a skilled Customer Advisor to join our Pavers team in the Hereford Garden Centre. As a Customer Advisor, you will be responsible for delivering exceptional customer service, advising customers on shoe care and accessories, and achieving daily KPIs.Key...


  • Hereford, Herefordshire, United Kingdom Pavers Shoes Full time

    {"title": "Customer Advisor", "description": "Deliver Exceptional Customer ServiceWe are seeking a skilled Customer Advisor to join our Pavers team in the Hereford Garden Centre. As a Customer Advisor, you will be responsible for delivering exceptional customer service, advising customers on shoe care and accessories, and achieving daily KPIs.Key...


  • Hereford, Herefordshire, United Kingdom Pearson Whiffin Recruitment Ltd Full time

    Customer Service Administrator £24,000 - £25,000 DOE Outskirts of Tonbridge (own transport needed due to location) Permanent, Monday to Friday 8am – 5pm, fully office based We are seeking a highly skilled and motivated Customer Service Administrator to join our team at Pearson Whiffin Recruitment Ltd. As a key member of our team, you will be...


  • Hereford, Herefordshire, United Kingdom Pearson Whiffin Recruitment Ltd Full time

    Customer Service Administrator £24,000 - £25,000 DOE Outskirts of Tonbridge (own transport needed due to location) Permanent, Monday to Friday 8am – 5pm, fully office based We are seeking a highly skilled and motivated Customer Service Administrator to join our team at Pearson Whiffin Recruitment Ltd. As a key member of our team, you will be...


  • Hereford, Herefordshire, United Kingdom CoCo99 Full time

    Job Title: Waiting Staff Coffee Barista and BobaristaCompany Type: Specialty Coffee Shop and Bubble Tea BarJob Type: Part-time/Full-timeWe are a dynamic and growing company, CoCo99, specializing in providing a unique customer experience in our boba bar and coffee shop. We are looking for enthusiastic and resourceful staff who can provide excellent service...


  • Hereford, Herefordshire, United Kingdom SSP Full time

    Welcome to SSP, where we're passionate about delivering exceptional customer experiences. As a Team Member, you'll be the face of our brand, providing outstanding service to our customers. Here's what you can expect: **Your Role:** As a Team Member, you'll be responsible for engaging with customers, ensuring a clean and safe environment, and collaborating...


  • Hereford, Herefordshire, United Kingdom SSP Full time

    Welcome to SSP, where we're passionate about delivering exceptional customer experiences. As a Team Member, you'll be the face of our brand, providing outstanding service to our customers. Here's what you can expect: **Your Role:** As a Team Member, you'll be responsible for engaging with customers, ensuring a clean and safe environment, and collaborating...


  • Hereford, Herefordshire, United Kingdom Pearson Whiffin Recruitment Ltd Full time

    Job Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Administrator at Pearson Whiffin Recruitment Ltd. As a key member of our team, you will be responsible for delivering exceptional customer service and administrative support to our clients and candidates.Key Responsibilities:Provide exceptional...


  • Hereford, Herefordshire, United Kingdom Pearson Whiffin Recruitment Ltd Full time

    Job Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Administrator at Pearson Whiffin Recruitment Ltd. As a key member of our team, you will be responsible for delivering exceptional customer service and administrative support to our clients and candidates.Key Responsibilities:Provide exceptional...


  • Hereford, Herefordshire, United Kingdom Hays Travel Full time

    Job Summary:We are seeking an experienced Travel Consultant to join our team at Hays Travel. As a key member of our team, you will be responsible for providing exceptional customer service and building strong relationships with our clients.Key Responsibilities:Customer Relationship Building: Develop and maintain strong relationships with our customers to...