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Customer Service Representative

2 months ago


Hereford, Herefordshire, United Kingdom CoCo99 Full time

Job Title: Waiting Staff Coffee Barista and Bobarista

Company Type: Specialty Coffee Shop and Bubble Tea Bar

Job Type: Part-time/Full-time

We are a dynamic and growing company, CoCo99, specializing in providing a unique customer experience in our boba bar and coffee shop. We are looking for enthusiastic and resourceful staff who can provide excellent service and work well in a fast-paced environment.

Key Responsibilities:

  • Customer Service: Provide exceptional customer service and ensure customer satisfaction.
  • Team Collaboration: Work collaboratively with the team to achieve sales targets and provide a positive customer experience.
  • Adaptability: Be flexible and adaptable to changing situations and priorities.
  • Communication: Communicate effectively with customers and colleagues to ensure seamless service delivery.
  • Product Knowledge: Develop a good understanding of our products and services to provide informed recommendations to customers.

What We're Looking For:

  • Positive Attitude: A positive and friendly attitude that enhances the customer experience.
  • Problem-Solving: Ability to think critically and solve problems in a fast-paced environment.
  • Time Management: Effective time management skills to prioritize tasks and meet deadlines.
  • Teamwork: A willingness to work collaboratively with the team to achieve common goals.

Requirements:

  • Previous Experience: Previous experience in a similar role is an asset, but not essential. We are looking for individuals who are enthusiastic and willing to learn.