Customer Experience Director
5 days ago
We are seeking a Customer Experience Director to join our team at Card Factory. In this role, you will be responsible for developing and implementing strategies to deliver exceptional customer experiences and drive business growth.
Key Responsibilities:
- Develop and implement customer experience strategies to drive loyalty and retention
- Lead and manage a team of colleagues to provide excellent customer service and support
- Monitor and analyze customer feedback to identify areas for improvement
About You:
- Proven experience in a customer-facing role, with a strong understanding of customer behavior and preferences
- Excellent leadership and communication skills, with the ability to motivate and inspire a team
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
Salary: £50,000 - £60,000 per annum
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Customer Experience Representative
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Customer Experience Associate
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Customer Experience Advisor
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Customer Experience Manager
4 weeks ago
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Service Innovation Director
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Area Director
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Area Director of Logistics
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Financial Operations Director
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Healthcare Experience Coordinator
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Client Experience Manager
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Customer Service and Food Experience Lead
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Client Relationship Director
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Financial Director
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